Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We understand, that this phrase shifts responsibility on us. But we ask you to keep in mind that our plugin only creates a block to display the Like button on the page. It is Facebook that is responsible for the rest of functionality.
    There may be a problem on their server, or there may be a conflict between the social buttons plugins (at lease two of them function on your page). Unfortunately, we didn’t manage to reproduce this error. Could you please describe the circumstances under which it occurs in more details, so that we could reproduce it and try to fix (of course, if it is caused by the plugin)?

    Sincerely,
    BestWebSoft Support Team

    Thread Starter westlightimages

    (@westlightimages)

    Hello

    Thanks for the reply. I do now understand the limits of your responsibility. Not a problem. I do have a few social plugins active as I try to figure out which I like best.

    It seems to be working fine right now and it’s just on occasion that I get the “Login” text instead of the Like button. If I can recreate it and can remember the circumstances I’ll post it here so you can check into it.

    Thanks again for your reply!

    You get this, well i do when i am logged into facebook. If you are signed into another account not associated with you it is fine.
    Try logging out of facebook it should show the button then
    Must be it sees your facebook admin settings in the plugin settings page Your Facebook ID xxxxxxxxxxxxxx

    If i log out of facebook it is always fine, logged in i always get the issue you have, but other users will see the facebook like button ok

    Thread Starter westlightimages

    (@westlightimages)

    Thank you mrppp for the reply. Seems to be working fine now.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us. We managed to reproduce the problem, it will be fixed in the next update of the plugin.

    Sincerely,
    BestWebSoft Support Team

    When will the next update be available? I am having the same problem with this plugin.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Alain,

    We have released an update. Please update the plugin to the recent version.

    Sincerely,
    BestWebSoft Support Team

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Like Button shows up as Log In’ is closed to new replies.