Shortcode – Category not found

since you are using multisite, did you enable global tables mode?

Yes, global tables mode is active. The site is the root, or main, site in the multisite.

what happens if you try to use just shortcode [events_list scope=”future”] ?

Sorry, I should have mentioned that I have removed the category parameter altogether with it working as expected but it retrieves the incorrect event.

So [events_list category=93] works but not if you use a scope with it?

TEST 1:
[events_list scope="future" category=93 country="AU"]#_EVENTLINK will take place at #_LOCATIONLINK on #_EVENTDATES at #_EVENTTIMES[/events_list]

– no event retrieved

TEST 2:
[events_list scope="future"]#_EVENTLINK will take place at #_LOCATIONLINK on #_EVENTDATES at #_EVENTTIMES[/events_list]

– retrieves all future events including location, event dates and event times

TEST 3:
[events_list scope="future" category="93"]#_EVENTLINK will take place at #_LOCATIONLINK on #_EVENTDATES at #_EVENTTIMES[/events_list]

– retrieves category=93 event

Ah, I’m sorry, I just realised that I have not set a location for the particular event. My apologies.

On that, I guess, I use the condition placeholders to overcome the location issue.

Would it be like this:
[events_list scope="future" category=93]#_EVENTLINK will take place {has_location}at #_LOCATIONLINK{/has_location} on #_EVENTDATES at #_EVENTTIMES[/events_list]

Is there a way to accommodate the country=”AU” parameter into the condition placeholders?

Also, this still doesn’t account for the event not showing up in the category list on the https://www.accessrigg.com.au/events/categories/access-classes/ page.

Can you advise?

Regards,
Andrew

Unfortunately, there’s noi ability to include parameters with placeholders. That said, you could try writing a custom placeholder:
https://wp-events-plugin.com/tutorials/creating-conditional-placeholders-for-events/

It looks like none of your category pages are showing any page output. Do you have the correct category template set under Events > Settings > Pages > Event Categories?

I have Events > Settings > Pages > Event Categories set as follows:
– Categories Page = Categories
– Override with Formats = No

I have played with the settings to no avail. Nothing is showing up on the individual categories pages. See https://www.accessrigg.com.au/events/categories/exchanges/bars-exchange/ There are 12 events under the “Bars Exchange” category.

Have you tried to temporarily:

– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems

Thank you angelo. I switched to the default theme and it worked without any issues. What can you suggest I do now?

That means the problem is definitely within the theme, rather than a plugin.

The most likely problem is that either the category template you mentioned above isn’t correct, or that the category template of that theme doesn’t support custom post types.

Are you able to get tags their templates displaying ok?

I’m sorry, I don’t understand the question in your most recent post. Can you explain?

Sorry, I meant to write “Are you able to get tags and their templates displaying ok?”.

What I meant was that you can also assign tags to events. It’s a similar system, so I wondered if that was working for you. It might help track down what the problem is.

Thank you, tags are showing but on clicking they don’t retrieve anything. So, they aren’t working either.

I have contacted the developers of the theme for their input.

Assuming you have something selected as a both a category and tag page under Events > Settings > Pages then it sounds as if your theme doesn’t support custom post types.