MailPoet / WYSIJA Throwing Errors

  • How do I alleviate the following error?

    [22-Mar-2014 06:45:06 UTC] WordPress database error Unknown column ‘domain’ in ‘where clause’ for query UPDATE wp_wysija_user SET domain = SUBSTRING(email,LOCATE(‘@’,email)+1) WHERE ISNULL(domain) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, init_wysija_cron, WYSIJA_help_cron->run, WYSIJA_help_cron->check_scheduled_task, WYSIJA_help_cron->run_scheduled_task, WYSIJA::croned_daily, WYSIJA_help_user->generate_domains, WYSIJA_model->query

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  • Thread Starter robin_dean

    (@robin_dean)

    Bump.

    We’re getting a similar error:

    [30-Apr-2014 17:32:50 UTC] WordPress database error Unknown column ‘domain’ in ‘where clause’ for query UPDATE wp_wysija_user SET domain = SUBSTRING(email,LOCATE(‘@’,email)+1) WHERE ISNULL(domain) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, init_wysija_cron, WYSIJA_help_cron->run, WYSIJA_help_cron->check_scheduled_task, WYSIJA_help_cron->run_scheduled_task, WYSIJA::croned_daily, WYSIJA_help_user->generate_domains, WYSIJA_model->query

    I’m investigating now and will update if I’m able to resolve.

    I get this too

    I contacted their support and they were extremely helpful and solved the issue. I’m sorry that I’m just posting the answer now @thomasdk81

    Here’s what you should do:

    1) Go to the WordPress plugins page.
    2) Deactivate MailPoet.
    3) Delete MailPoet.
    4) Install MailPoet again.

    Rest assured you won’t lose any data, the database will not be touched.

Viewing 4 replies - 1 through 4 (of 4 total)
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