eCommerce passing blank state variable to PayPal

  • Resolved troubadorr

    (@troubadorr)


    11 years ago

    My client’s website has been working until last Friday when it suddenly got error messages during checkout. I escalated to Paypal and received this response:

    I have visited your client’s website and tried to make a test payment but I received the same error message. I can see that your website is passing a blank “state” variable to PayPal and this is why our address validation fails. You are also passing “address_override=1” variable to PayPal, which means that PayPal must receive valid address details (matching ZIP/city/state details) from your website. We can’t provide support for third-party shopping cart providers such as WordPress so I would suggest contacting them directly to determine why your website is passing a blank “state” variable. There might be a setting or a file that needs to be configured.

    There were no changes made at the time the error started and I’m not sure where to go to check the Address_override=1 variable…

    HELP! Client’s website is ATouchofWhimseys.com

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  • Thread Starter troubadorr

    (@troubadorr)

    I’m using the most current version of WordPress 3.8.1 and the latest version of eCommerce plug in 3.8.13.3.

    Thread Starter troubadorr

    (@troubadorr)

    I fixed this by finding the line of code in the WP eCommerce PHP file that had the address_override=1 and changing the 1 to a zero.

    Weird. No idea how it got changed to a 1 to begin with!

Viewing 2 replies - 1 through 2 (of 2 total)
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