Uncaught exception

I have been experiencing the exact same error as described by Nanura since Monday. It was working just fine before that time, I did not make any technical changes to my website or to the API or access key.
I hope a solution for this problem will be available soon.

Thank you for reporting this error. We found the problem and are working on a solution. We will keep you informed.

For other users when you have the following behavior you may have the same problem.

Expected behavior when you have this problem:
When you try to insert a productlink, bestseller list or search widget the pop-up/overlay does open. For each type is now described what you see due to this bug

– product link pop-up/overlay:
You see the options to search for a product, but when you click on the search button nothing happens

– bestseller list pop-up/overlay:
An empty screen

– search widget pop-up/overlay:
An empty screen

If you can’t wait for the official solution you can modify the code yourself by hand. Edit the following file:

src/ajax/popup/includes/add.inc.php

Search for these code lines (see line: 87 and 88):
$startDate = new DateTime($add->Startdatum);
$endDate = new DateTime($add->Einddatum);

Replace this lines with:

try {
$startDate = new DateTime($add->Startdatum);
} catch (Exception $e) {
$startDate = null;
}

try {
$endDate = new DateTime($add->Einddatum);
} catch (Exception $e) {
$endDate = null;
}

Now you should be able to insert widgets again. It is possible you still won’t see any promotions. We are working on that problem.

Thanks very much, that did the trick

The problem should be resolved by now.