Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Josie Stauffer

    (@joanne123)

    It hasn’t been tested with SSL, since I don’t currently have access to it. I’ll check documentation and see if there is anything obvious I can do.

    Thread Starter rmcdunn

    (@rmcdunn)

    If it helps, I’m able to use the Image Pair Form on the SSL site and it works fine. I can adapt it for my needs. But the other sample form doesn’t work and if I create a form from scratch, it won’t work on the SSL site.

    — Ruth

    Plugin Author Josie Stauffer

    (@joanne123)

    I can’t find any obvious reason why it should not work under ssl, and it does work for me under a local test setup.

    Not sure what you mean by “the SSL site” — are you talking about an actual different site, or just viewing the same page via SSL? If a different site, there could have been an issue in porting the data, and you may have to re-install entrywizard and re-create your layouts and webforms.

    But I don’t understand how one form can display and not another, unless there is a typo in the shortcode. Make sure you are able to edit both webforms and layouts in the admin area.

    Try adding the shortcodes for both forms to the same page, and view it both under ssl and under plain http. That should determine if the issue is really ssl.

    Thread Starter rmcdunn

    (@rmcdunn)

    I have several WordPress sites, so I did some testing on SSL and non-SSL. Results are posted at the link below. I can’t explain why it works on one site and not the other, but both are using the same version of WordPress and EntryWizard.

    https://www.mcdunn.com/entrywizardscreenshots.pdf

    — Ruth

    Plugin Author Josie Stauffer

    (@joanne123)

    That is quite baffling! I have no idea why one would work and not the other. Without being able to reproduce it myself, all I can do is suggest ways to narrow down what might be causing it:

    Try reversing the order of the shortcodes, and adding text before and after them.

    Retype the shortcodes to be sure there is no stray control character, and that the double quotes are really plain ASCII double quotes.

    Disable any other plugins you have installed.

    Change the theme.

    In the webforms admin area, change the identifier from “test” to something else.

    If you have the expertise to edit the database directly, you could look at what is stored in the ewz… tables and see if anything seems odd.

Viewing 5 replies - 1 through 5 (of 5 total)
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