• I just updated my wordpress to 3.8 and the customizr theme to 3.1.5.

    I tweaked my logo and when trying to upload a .png file it does not do anything. I can upload favicon, but not logo. I tried uploading .gif, .jpeg and .png with no luck.

    My website is https://www.entechjax.com

    Thanks for an awesome theme!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • I too am having the same issue in the current version of the software.

    Thread Starter andrewbrockman

    (@andrewbrockman)

    I have noticed that it is actually uploading the logo to the media gallery, but it won’t show on my page ?? The favicon works just fine …

    What happens when you try to delete the files that were uploaded?

    By the way, I’ve reached out to the theme creator through Google+ and now through email, alerting him to the issues and these threads.

    @cjaredscott, the theme creator reaches out to us, every day, on this forum. He is working on an urgent update to the theme which may also include enhanced plugin compatibility.

    In addition to his responses here, see also his blog comments.

    @chappie ok thanks — that’s good to know. I’ll keep my eyes open for an update

    @andrewbrockman — the themes creator reached out to me on my thread (as you know, I’ve been having the same issue). He told me to disable the retina support, and I did that, and I was able to upload my logo and it displayed my theme. Also, I was able to properly delete files in the media manager, fixing that issue as well (but I don’t know if you’re having that issue).

    Hope this helps for you as well.

    Thread Starter andrewbrockman

    (@andrewbrockman)

    @cjaredscott — Thank you for your update, I’ve been waiting patiently for help. Glad you are the thoughtful type ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Logo not uploading after update to 3.1.5’ is closed to new replies.