• Hello,

    Till yesterday everything was working fine. When i used to upload a feature image, in the thumbnail, it used to show the dimensions of the image and I can publish posts with out any issues. But from today when i upload no dimensions are displayed in the thumbnail, which means when u set that as featured image, it wont display on he posts. To check the image i clicked Edit Imge, again it came an error that “Image data does not exist. Please re-upload the image”. Both issues are related that is confirmed from the scenario. If i select an image already uploaded in the Media LIbrary it works. Please help, I have only 4 plugins, I have tried disabling and all. How the issues started all of sudden when everything was working fine till yestreday, please please advice.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter kinkate18nic

    (@kinkate18nic)

    Hello, thanks for the suggestion, switching to default theme resolved the issue, now what shd I do as i need to use the theme which I already have.

    Thanks again

    What theme is it?

    What theme are you using? Where did you download it from?

    Thread Starter kinkate18nic

    (@kinkate18nic)

    AM using enpine theme from Famethemes, below is the link to the same

    https://www.famethemes.com/themes/enpine/

    Thanks

    I’m sorry but as you appear to be using a non-WPORG theme, you need to seek support from the theme’s developers – paid or otherwise. We only support themes downloaded from www.remarpro.com here.

    Thread Starter kinkate18nic

    (@kinkate18nic)

    Okay, I will ask them. Thanks for helping.

Viewing 7 replies - 1 through 7 (of 7 total)
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