Cannot Add New Product

  • Right now I cannot add a new “product” — When I get to the “Add New Product” — the template comes up…. BUT when I start to enter the Subject “Snakeskin Cowboy boots” — we get this dark screen with the scrolling ‘barber pole’ in center. It does this with all my Mac browsers – Firefox, Safari, Chrome. I’m not sure if this is an issue with WP — It’s doing same on our Windows computers. Link below illustrates the issue.

    https://stompersboots.com/wp-content/uploads/2013/12/WordPress-prob.jpg

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  • Try clearing any caching on your site and browser. Have you tested on other ISP’s? Do you have any other problems like uploading images?

    What theme and plugins are you using?

    Thread Starter mikemack323

    (@mikemack323)

    Unfortunately I cannot give you all the details asked in your reply. I have same problems in checking a different ISP. I have also dumped the cache and histories in my browsers. I can upload MEDIA! (I have attached another screen shot to this message regarding plug-ins, which is a MEDIA upload) Whenever I click around almost every one of the settings that goofy spinning barber pole takes over the screen. I cannot answer what theme and plugins other than posting below this LONG list from another screen-capture. Whenever I click on any of the individual plugins, the damned barber-pole takes the screen. I am in “end user” category of person working our site. The original resource designer is unreachable today… and I’m fearful of doing anything that takes down our whole e-commerce site! Not being able to ADD NEW PRODUCTS is a big deal. Of course hitting all these DEAD spots inside our WordPress layout has been a nightmare today.
    Here is jpg of our plugins

    https://stompersboots.com/wp-content/uploads/2013/12/Plugs.jpg

    Whenever I click on any of the individual plugins, the damned barber-pole takes the screen.

    That doesn’t sound so good – and you will need to go through the process of deactivating plugins and possibly the theme to start troubleshooting this kind of problem. There’s simply no easy fix.

    Are you the one able to do this kind of work or is this likely to wait until the designer is available?

Viewing 3 replies - 1 through 3 (of 3 total)
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