• I am actually using customizr through wordpress.com

    I have uploaded images to the media area for use in the slider and the featured page section but they don’t display properly. So I cropped them to the correct aspect ratio but they are still showing up as the same image even though they appear as cropped in the media section.

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  • It could be Jetpack/wordpress.com issue, I noticed that when I was using Photon option (and related addons like Tiled Galleries) in Jetpack plugin. After disabling everything was normal again.

    Sometimes it can be related to your caching.

    Do you have any caching plugin?
    If so, either disable it or clear its cache

    Are you using a content delivery network such as Cloudflare?
    Turn it off or clear its cache

    Your image could still be cached by your browser:
    You’ll need to perform a hard refresh. You can check how to do this on the Hard refresh article.

    Let us know if it worked.

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  • The topic ‘Cropping images’ is closed to new replies.