• anaum

    (@alexandranaumadelaideeduau)


    Hi,
    since I updated my website to WordPress 3.7.1. The website works fine but I cannot update any of my plugins. Any plugin update I try to make it takes me to a “not found page”. I cannot even access my plugins page…

    I tried deleting a plugin that seemed to have been causing problems: Shareaholic. The prblem has not beeing fixed.

    I tried restoring my database to an earlier backup version, but once I did that WordPress would not give me access to my dashboard unless I updated to 3.7.1.
    What more can I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter anaum

    (@alexandranaumadelaideeduau)

    deactivating all plugins –I tried that when it would let me access my plugins page and I ruled out the Shareaholic plugin and dleted it from my cPanel.

    I use an artesteer theme. If I change to default, my website would not look the same.

    I am thinking of reverting back to the previous version of wordpress. How do I do that?

    I will try your other suggestions as well. Thank you!

    Shareaholic

    (@shareaholic)

    @anaum let us know if you’re having issues with Shareaholic. It *should* work with WordPress 3.7.1 just fine.

Viewing 3 replies - 1 through 3 (of 3 total)
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