An unexpected error occurred. / Server 500 Errors

  • I have two problems with our site https://www.d6tm.org. Our site is hosted on HostGator.

    1. I get the following when trying to search for Plugins and Themes: An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums.

    2. Every once in a while we keep getting server 500 errors. We can not figure out what is causing it.

    I have searched all over the internet and could not figure out how to fix the problem.

    Any help would be greatly appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)

  • When did you first notice this? Did you do an update to any plugins or WordPress core or was it always like this?

    Thread Starter Larry

    (@ljmarik)

    I am not sure when or how long the “unexpected error” when searching for a theme or plugin started to occur. We don’t add new plugins that often. I noticed this when trying to search got a different theme since we are getting so many 500 errors. They seem to come for a while and then disappear and everything goes back to normal. When the 500 errors start the site is almost unusable.

    The 500 errors have been going on for a while now. We were having these issues with DreamHost (provider), thinking it was the host, we switched to HostGater. When we did our site was noticeably faster and the 500 errors went away. They have since came back and we can’t figure out what is going on.

    Try checking your site’s error logs for a more specific error message. Error 500 is too generic to be of any real use. Your hosts should be able to help you accessing your site’s error logs.

Viewing 3 replies - 1 through 3 (of 3 total)
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