Cant download themes and plugins

  • I have a brand new installation of 3.6.1 on CentOS 6.4. This is a new machine and I installed apache/php/mysql then followed the instructions for installing WordPress.

    The wordpress installation appears to work and I can access the site and login etc. However, I can’t download any new themes or plugins. The error I get when I try to browse to the “featured” tab on the themes page is

    An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums.

    I suspect it has something to do with the corporate proxy server. I have set the system-wide proxy server on the CentOS box and have also setup the yum proxy server. The CentOS box can access the internet. The package manager, yum, and firefox will all access external sites.

    I have tried setting the WP proxies as suggested in this article.
    https://wpengineer.com/1227/wordpress-proxysupport/

    I also notice that on the dashboard I get the following errors.
    Under WordPress blog and Other wordpress news I get
    RSS Error: WP HTTP Error: connect() timed out!

    Under Incoming links I get
    RSS Error: WP HTTP Error: Failed to connect to 2404:6800:4006:805::1010: Network is unreachable
    – Note: This looks like an IPv6 address and I don’t have IPv6 activated on the CentOS box . or at least, I don’t believe I have it activated.

    To see if it was my local installation, I downloaded the bitnami wordpress virtual machine and I get the same error. However, when using the same virtual machine at home (with no proxy server) it worked fine.

    Do I need to tell apache or php that there is an upstream proxy?

    Any help would be greatly appreciated.

    Cheers,
    Chris.

    P.S. The site is behind a firewall and therefore it isn’t accessible externally.

Viewing 3 replies - 1 through 3 (of 3 total)

  • I think you’ll need to make an exception* in your firewall/proxies for your WordPress site to connect with the www.remarpro.com domain to have that functionality.

    *I am not a network guy – you may want to check with network pros to double check this and provide a good, secure way to do this.

    Thread Starter stebbo

    (@stebbo)

    Hi bemdesign,

    thanks for the suggestion. the system has outgoing connection to both www.remarpro.com and wordpress.com so that shouldn’t be a problem.

    Unfortunately, I don’t control the corporate firewall and all HTTP traffic is required to go via the proxy server so I can’t make an exception for that.

    Cheers,
    Chris.

    In that case, you’ll just have to manually find and install plugins and themes.

    Unfortunately this also means that you (likely) won’t get notice of plugin, theme, or core WordPress updates as it uses that network functionality to check for updates.

Viewing 3 replies - 1 through 3 (of 3 total)
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