Website not working with firefox 22.0 on windows 7

  • Hi,

    We’re using the latest version of wordpress and firefox but can’t log in or get any of the links to work on windows. Everything works fine on a mac (on chrome and firefox) and on windows it works in safari. It’s just firefox. We’ve tried clearing cookies, disabling add-ons and plugins, checked our internet security settings but nothing has helped.

    The site is https://www.christinesterne.co.uk please help!

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Try starting Firefox in safe mode. If you can log in then, you have an issue with your Firefox install. Uninstall and reinstall.

    Safe mode:
    https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

    Thread Starter asherah

    (@asherah)

    Thanks, we tried that but still can’t click on anything or log in.

    Thread Starter asherah

    (@asherah)

    We are still having the same problem but only on one computer which is running windows 7. We have a laptop running windows 7 on which the website works fine on all browsers. The computer running windows 7 is an HP touchsmart (22 inch) and the website works on Safari and Internet Explorer but not Chrome or Firefox. On Chrome or Firefox the website appears perfectly but none of the links are clickable, it’s as if it’s frozen.

    Does anyone have any ideas as to what the problem might be? I would really appreciate your help as I am desperate and disabled and this is the only computer I have access to. Heeeeeeeeeeelp me!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Edit: Sorry didn’t read your original post.

    Thread Starter asherah

    (@asherah)

    I’ve checked my website on a validation site and it’s come up with about 35 errors and 22 warnings. I think because we wrote the original blog posts in blogspot and then copied to wordpress perhaps this caused the errors? I’m still not sure why it won’t work on my HP computer but is fine on my Dell laptop and on my PA’s macbook.

Viewing 5 replies - 1 through 5 (of 5 total)
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