Trouble with shortcode

Shortcodes need to be defined by a theme or plugin. Do you have a theme or plugin that provides the [modal] shortcode? If so, which one?

I have the modal plugin “sugar-modal-windows”.

This is the short code it is displaying on the edit page

The plugin author has a video tutorial here: https://codecanyon.net/item/sugar-modal-windows-for-wordpress/477258

I have tried this but it does not seem to answer my question

I didn’t watch the whole video, so not sure if you are allowed to use the shortcode as a wrapper for text like:

[modal id="102"]Add sleep recording?[/modal]

I think you are supposed to create your modal in WP-Admin > Modals, and then use something like:

[modal id="102"]

Replacing the ID with the ID number of the modal you created. If that still isn’t working, head here: https://pippinsplugins.com/support/

Thanks for your help Shaun