Can't login; white blank screen

I don’t know what’s going on, but the plugin tries to validate you on the first time through. I noticed a pause of about 10 seconds while the plugin went through its checks for the first time. Please try again and wait.

If this doesn’t work, then uninstall the plugin. If you can’t get to the plugins settings page, then use ftp to delete the PHP files.

Keith

I’ve removed the plugin and was able to login.
Thx

Should this be marked as resolved?

I can’t mark it as resolved until someone says that waiting or trying again is a solution.

I am also looking into the dnsbl servers because it may be that one of them is timing out and this could cause the problem.

I don’t want the solution to be “don’t use the plugin”.

Keith

I think I figured out what went wrong. When plugin was installed, we verified the IP address of the admin at login. Subsequently, our hosting provider (Rackspace) required us to change servers as they were experiencing a denial of service attack. Now the site has a new IP address, but I think the plugin is looking for the old IP and won’t allow the login screen to display. I don’t have a solution as to enable the plugin again other than possibly to re-install it fresh, but have not tried that yet.

Chris

I just got rid of all the dnsbl checks except for spamhaus. My testing showed that the checks could take up to 20 seconds. Spamhaus, however, was always fast. This should prevent logins from taking so long.

As usual the recent build is at https://www.blogseye.com. Please download and install via FTP. I will accumulate a few more changes before releasing to the WordPress repository.

Keith

I do know that StopForumSpam had a some issues a few days ago. Could be related.

Maybe you could incorporate a way to make the plugin use local files that can be downloaded from StopForumSpam.

https://www.stopforumspam.com/downloads/

That way if users had problems with it checking with SFS, they could use a local download as a fallback. Just make it optional and that the user must download the files and place them in the plugin directory themselves. You could of course put one in there as a default so there would always be a file there.

That might be good. There are limits on downloading the files, but I will see what it takes.

Keith

Yeah, it might not be a good idea to allow users to download directly through the plugin, as like you said there are limits per day or whatever. But just give them the option with instructions that the user needs to download the files themselves and place them in the plugin directory. Or if you do allow downloading through the plugin that there is a message on the limits. Initially you could place the files there on updating of the plugin so that users won’t have issues at first.

It would be nice if you could support both CSV files. The one with just the IPs and the other with just the Domains. Again, just making this optional.

How large are the relevant files approximately?

Right now they’re kind of large. You can download them and see for yourself:

https://www.stopforumspam.com/downloads/

The bannedips.csv is currently around 6MB. Not sure about the other files. But you don’t have to download them everyday. I already do something similar with the bannedips.csv file and I think I update it like once a month or less. It’s really up to you how often you want to replace it.

The page has quite many links, none of which is named “bannedips”. Which one do you use?

The first one:

https://www.stopforumspam.com/downloads/bannedips.zip

Ok, thanks! Had somehow missed the filename. So just for the record, this is the link that currently says “All IPs in CSV (one line, comma seperated) – Updated once per day, limited to 3 downloads per IP per day – last update 10-Jun 06:14 UTC”.

Yep ??