Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author dubtools

    (@dubtools)

    Hi 3lizs,

    What steps have you completed from the ‘Help and Troubleshooting’ section of the plugin settings page?

    Admin > Settings > Facebook Albums

    Also, WordPress is (generally) free to use.

    Cheers

    Thread Starter 3lizs

    (@3lizs)

    Hello !
    Ok, yes I already tryied with and without flush cache, I also checked the link provided , but to be truthfull I dont know if the result of clicking on the graph link , means that everything is correct or not, theres no error message just the id info.
    this is the image I get on my WP page where I inserted the album WP
    Re the free to use , from what I undrestood to use CSS editing and add plugins I need to do it or in my localhost and upload to a hosting (Pay) or to pay for the Pro wordpress, I could be wrong… Like I sayd I just started WP 2 weeks ago read everything I could and I am trying to practise to completly understand how it works.
    Waiting for a reply

    Plugin Author dubtools

    (@dubtools)

    Ok, would you mind sharing the Facebook ID you’re using in the plugin settings with us?

    Please email it to: mail [at] dubtools.com and we’d be happy to take a look.

    Failing that, at this point the localhost issue is probably the next best thing to rule out.

    If that is the case, while we have had no problems running it over a localhost connection previously, there are too many variables (server, firewall, etc.) to really make a fair assessment at this point.

    Thanks

    Plugin Author dubtools

    (@dubtools)

    Thanks for that,

    There’s no reason that it shouldn’t work, the Facebook API returns valid data.

    Which leads us to your localhost connection, could I trouble you to contact us again when the site is hosted publicly so we can assess it there?

    Sorry we can’t offer you too much more help at this point. Hopefully we can assist you again when the site is ready to go.

    Plugin Author dubtools

    (@dubtools)

    Marking thread as resolved. Please let us know if we can assist you again when the site is accessible via the internet.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘newbie on the weel’ is closed to new replies.