Plugin hangs checkout and WooCommerce settings

Can’t reproduce it no matter what i tried.
What kind of hosting setup/environment you using?

Hosted locally, Ubuntu server 12.04, Apache-2.2.22, PHP-5.4.6, Mysql-14.4

As I said, I strongly suspect something was injected into the DB during the first installation attempt when my installation was broke.
Is there any way to enable debugging of the plugin so we can watch the failure/hang?
Sorry, totally newb to WP.

I enabled WP debug and got this:

Notice: Constant BWWC_VERSION already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 9
Notice: Constant BWWC_EDITION already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 12
Notice: Constant BWWC_SETTINGS_NAME already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 15
Notice: Constant BWWC_PLUGIN_NAME already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 16
Notice: Constant BWWC_I18N_DOMAIN already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 20
Notice: Constant BWWC_VERSION already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 9
Notice: Constant BWWC_EDITION already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 12
Notice: Constant BWWC_SETTINGS_NAME already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 15
Notice: Constant BWWC_PLUGIN_NAME already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 16
Notice: Constant BWWC_I18N_DOMAIN already defined in /var/www/wordpress/wp-content/plugins/bitcoin-payments-for-woocommerce/bwwc-include-all.php on line 20

If I comment out all the defines, … nothing hangs ?? but of course the plugin doesn’t do much. I can see it in payment gateways and enable it, but it doesn’t get enabled.

I’ve also tried uninstalling the plugin and manually removing “BWWC-Settings” from wp_options table, then reinstall. No difference.

Ok, i fixed that part and updated plugin.
Check it out now (must be version 1.26)

Gleb

Ha! Thanks! I no longer receive any errors regarding pre-defined constants, but the WooComm settings page and checkout still hang ??
No errors in debug.log, apache-error.log, and hell, nothing even in the apache-access.log. (Apache error logging set to debug).
I click Woo Settings or checkout and everything just hangs.
I did confirm via tcpdump that the request is making it to the server, but haven’t had time yet to parse through it. Seems odd though that the request never hits apache logging though. What would cause this?

I’ve also disabled all other plugins except woocommerce and bitcoin, to the same effect.

What causes the server to hang, without throwing any logging whatsoever?

Try to download and install few other free payment extensions for WooCommerce. Paysius for example and maybe few others and test if issue persists.
I have no idea – besides some quirkiness within your specific environment.
Could it be memory issues?
Is it connected to internet?

Paysius seems to work (loads anyhow) without issue.
Yes, connected to internets. Everything else seems totally normal at this point. No other plugin issues anywhere.
I may build a new VM and test it on a clean install, as I did have the earlier issues with WP in general.
I’ll dig into that tcpdump tonight to see what’s actually going on. The fact that Apache isn’t reporting anything in access log seems … odd, but I don’t know enough about … something… to know why the connection clearly comes back to the server but Apache doesn’t seem to notice.

I setup a new instance of WP on the same server and tried again. Installed WC and then Bitcoin plugin. Same issue exactly.

Installed WC on my desktop and tried with a new instance, and works fine. I dunno, gotta be something with Ubuntu 12.10 server I suppose. Would be nice to figure it out on my production server, but in the mean time I’m building a new instance with Ubuntu 12.04 LTS to see what happens there.

If you like – send me ([email protected]) your fresh WP admin credentials + FTP access to hosting space and I’ll check it out.

Gleb

I have the same problem since some hours. Yesterday it worked great.

### Environment ###
WC Version:              2.0.5
WC Database Version:     2.0.5
WP Version:              WP 3.5.1
Web Server Info:         nginx/1.1.19
PHP Version:             5.3.10-1ubuntu3.6
MySQL Version:           5.5.29-0ubuntu0.12.04.2
WP Memory Limit:         96MB
WP Debug Mode:           No
WP Max Upload Size:      1.953125GB
PHP Post Max Size:       2.44140625GB
PHP Time Limit:          30
WC Logging:              Log directory is writable.
fsockopen/cURL:          Your server has fsockopen and cURL enabled.
SOAP Client:             Your server has the SOAP Client class enabled.
WP Remote Post:          wp_remote_post() was successful - PayPal IPN is working.

### Plugins ###

Installed Plugins:       

Bitcoin Payments for WooCommerce by BitcoinWay version 1.26,
Bitpay Woocommerce by Japhet Stevens version 1.0,
Contact Form 7 by Takayuki Miyoshi version 3.3.3,
Google Analytics by Kevin Sylvestre version 1.0.5,
WooCommerce by WooThemes version 2.0.5,
WordPress HTTPS by Mike Ems version 3.3.6

### Settings ###
Force SSL:               Yes
### WC Pages ###
Shop Base:               #150 - /shop/
Cart:                    #151 - /cart/
Checkout:                #152 - /checkout/
Pay:                     #157 - /checkout/pay/
Thanks:                  #158 - /checkout/order-received/
My Account:              #153 - /my-account/
Edit Address:            #154 - /my-account/edit-address/
View Order:              #155 - /my-account/view-order/
Change Password:         #156 - /my-account/change-password/
Lost Password:           #8 - /lost-password/

### WC Taxonomies ###

Order Statuses:          cancelled (cancelled), completed (completed), failed (failed), on-hold (on-hold), pending (pending), processing (processing), refunded (refunded)

Product Types:           external (external), grouped (grouped), simple (simple), variable (variable)

### Templates ###
Template Overrides:      No core overrides present in theme.

@webdesz, I’m assuming you’ve already tested deactivating the Bitcoin plugin from BitcoinWay and confirmed that doing so results in your woo-settings page loading correctly again yes?

Yes I have – I also used a backup from yesterday and it did not worked.

It looks like the plugin is waiting for something. Could it be, that one of the API is down or very slow?

If any of you could provide me admin access to test blog that is failing (hanging), I’ll be able to investigate (within 48 hours).

Gleb

Please send me your mail adress.

Well, it’s never worked for me, but the issue is as you described. Once the plugin is loaded, I can’t access woo-settings or checkout page. Both just hang and there’s nothing reported in Apache logs.

This is interesting though that it worked for you up until yesterday and now does not.
I’ve been trying to figure out what the API key actually does, and if it’s required. Have you entered anything into the API key field in plugin settings?

No, I haven’t.