404 Error-Page Not Found (trying to install)

  • Resolved RockStarAdmin

    (@rockstaradmin)


    11 years, 8 months ago

    Hello helpful WordPress experts!

    I am new the website administration, and looking to upgrade my company’s current website (a Site-Builder created one, using Comcast as a host) to something that appears that is a part of the 21st century.
    Comcast assures me that installing WordPress is possible with the package we pay for.

    I have downloaded, and unzipped the files.

    Through my host’s website I was able to create a mySQL database, and have all the information (username, password, server name).

    I uploaded the WordPress installation files using my FTP to the ‘web’ directory (my web-host instructed to place the WordPress files here)

    Then I went to https://www.mydomain.com/wp-admin/install.php and receive a ‘404 Page Not Found’ error message. So I am unable to create a log-in etc.

    I tried manually changing the wp-config.php file, using my database info etc. —same problem. I also tried deleting the files and installing them into different directories (hoping the tech support was wrong at my hosting company)—-same problem.

    My URL is: https://www.pce.com

    Any help will be greatly appreciated.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • I would suggest that you try installing WordPress in a sub-folder off the main domain – not in the root domain folder.

    Thread Starter RockStarAdmin

    (@rockstaradmin)

    Hello Esmi –

    Thank you for the response. I call my web-host and they fixed the problem for me. Apparently something ( I am not sure what) was missing a PHP extension.

    Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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