3.5 update Now Can't Get into WordPress

  • oursweetworldof

    (@oursweetworldof)


    12 years ago

    My associate hit the upgrade button tp 3.5 workdpress for our Thesis Theme wordpress website. She has access to the site to make changes. OMG

    https://www.greeningproperties.com/
    https://www.greeningproperties.com/wp-admin/post.php?post=4&action=edit

    Fatal error: Allowed memory size of 262144 bytes exhausted (tried to allocate 311296 bytes) in /home/greening/public_html/wp-admin/edit-form-advanced.php on line 233

    The site is working fine except she now cannot get into the admin to make changes, thus the error above.

    Is there a tutorial, instructions, a way to take care of this problem.

    What should I delete, remove, file to look at etc.

    Help is of course greatly appreciated.

    oursweetworldof

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    have you tried:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    -If the above troubleshooting steps do not resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory. Read the Manual Update directions first!

    Thread Starter oursweetworldof

    (@oursweetworldof)

    No I have not tried any of these…..

    We cannot get into admin area at all.

    No easier way to do this?

    eeek

    Moderator t-p

    (@t-p)

    We cannot get into admin area at all.
    No easier way to do this?

    Yes, please read my previous reply for instructions.

Viewing 3 replies - 1 through 3 (of 3 total)
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