Entire blog has disappeared after demanding reinstallation

  • Resolved RSMblog

    (@rsmblog)


    11 years, 9 months ago

    Hi all,

    New to these forums, and I inherited the administration of this blog from someone. I went to just look at the blog and it said I needed to install WordPress. I tried multiple times and the blog simply wouldn’t come up, so I gave the site the information it was looking for – just a title, username and password – and it created a new, empty blog with the same URL as the old one.

    Help, help, help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter RSMblog

    (@rsmblog)

    Ah, here’s the link, or what’s left of it:

    https://rubenfeldsynergy.com/blog

    Anonymous User 7265597

    (@anonymized-7265597)

    do you have access to phpmyadmin in the back end (control panel) of your website, if might be worth checking if your old database exists so it can be recovered.

    what asked for the title/username/password ? i don’t believe this is standard for WordPress, are you using a third party installer?

    if you can’t access the phpmyadmin speak to the host about doing a recovery back a day or week from when you know the website was ok, we can then help get you sorted.

    Thread Starter RSMblog

    (@rsmblog)

    Hi, TCR – I literally pulled up that URL above, and it transferred me to https://www.rubenfeldsynergy.com/blog/wp-admin/install.php.

    I really don’t know whether this is just a wordpress.com blog, or a www.remarpro.com thing, but I’m guessing it’s the former, as those managing the web stuff for this organization are none-too-tech-savvy. Isn’t there a way to make a simple wordpress.com blog and rename it using your own domain? Or does the fact that it has our domain name automatically mean that we’re hosting it there and using the www.remarpro.com software?

    I don’t manage the site myself, but have a panicked email out to those who do.

    Thanks for this…any other thoughts?

    Anonymous User 7265597

    (@anonymized-7265597)

    yes this is www.remarpro.com on your own domain.

    it looks like the files were there but some of the settings were missing so it tried to do a new install. hopefully your database is ok then. it’s worth checking that first and if it’s not got all your information in then ask for a backup to a good version.

    Thread Starter RSMblog

    (@rsmblog)

    Restored: thanks for your help!

    Anonymous User 7265597

    (@anonymized-7265597)

    yay!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Entire blog has disappeared after demanding reinstallation’ is closed to new replies.