Is anyone hosting on Bravenet? (File permissions problems)

Hello, I am trying to host a WordPress site on Bravenet.com, but I’m running into all kinds of problems when I try and upload files, pertaining to permissions.

These are the kinds of errors I am getting:
“Unable to create directory /usr/local/apache2/misc/14/165/274/296/4/user/web/whateveryamericanshouldknow.com/wp-content/uploads/2006. Is /usr/local/apache2/misc/14/165/274/296/4/user/web/whateveryamericanshouldknow.com/wp-content/uploads writable? “

I have looked at the information on how to change permissions, and even asked Bravenet to modify them for me.

Am I correct in assuming that the folders needing extra permissions are the wp-content/uploads directories?

So, now I’m wondering if there are issues I don’t yet understand about using Bravenet to host the project.

Any insight or ideas? Has anyone experienced something close to what I describe using them?

Many thanks in advance.