• Can anyone help? I’m looking after a website under a colleagues absence, and for some reason it won’t load the home page. Sometime the page will load, however it can take up to 5 minutes. All other pages within the website are fine, it’s just the homepage. I can access wp-admin fine too.

    the URL is https://www.aepona.com

    Can anyone help please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Phil

    (@owendevelopment)

    If you have access to the server, upload a html page with some images etc and test if it too also takes a while. If it does, it is most likely the server so contact the host. If not, it could be the WP install so try changing themes or disabling plugins to test if theme/install/plugin causing the issue.

    Thread Starter garyjparmstrong

    (@garyjparmstrong)

    Ok, I uploaded a plan HTML page with just text and it loaded straight away, no problems.

    Would it be something to do with it being unable to find index.php?
    I don’t think it’s a server issue, there are other sites hosted on the same server that are working fine

    Thread Starter garyjparmstrong

    (@garyjparmstrong)

    Any more help would be really appreciated!

    Phil

    (@owendevelopment)

    IF you can log into the admin, deactivate all the plugins and test again. If faster, reactivate plugin one at a time and see if there is one plugin causing issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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