Customizations freeze

  • Resolved Mary C. Dunford

    (@hipcatinthehat)


    2 years, 6 months ago

    Hi, I’m considering buying the premium plugin. Downloaded the free for testing, after I tried the online test on your site. Both have the same issues. Customizations freeze. I can’t update the colours of the submit button, move the fields (the phone number is stuck beneath the email address), etc.

    This seems like an ideal plugin. Great price. Every feature I was looking for — especially the colour customizations, signature, and uploads. I just have to be sure it works before applying it to a live site.

    Thought I’d let you know. Please post when the customizations are working again. I’ll buy this ASAP. I’m using Brave and Firefox browsers, btw. My site is built with 5.9. But, as mentioned, the same issue happens in the arforms browser test. Cheers.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Please provide a short video of the problem you’re facing with the color selection so that we can follow the steps to replicate the issue and assist you further.

    Thanks,

    Thread Starter Mary C. Dunford

    (@hipcatinthehat)

    Will do. The notification went to my spam folder. I just got your response. But I’ll upload something for you tomorrow when I’m working. Thanks again.

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    As I did not hear back from you for a couple of days, I am marking this ticket as solved. But do not worry, if you find any issues, you can always change the status of the ticket along with the message and we would love to help you further.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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