[Plugin: WordPress vTiger CRM Lead Capture Plugin] INVALID_USER_CREDENTIALS

You are getting this error due to vtiger Webforms.config.php. not with our plugin settings. Ok let me explain.

You need to get the correct access key from vtiger My preferences and replace it in “yourvtiger/modules/Webforms/Webforms.config.php”.

For further details please check smackcoders.com blog.

Best regards

Smackcoders

I spent an hour or 2 battling with this – turns out that the Javascript needs a tweak – edit the smack-vtlc-scripts.js file (line 37)

change

if(response == “Success”)

to

if(jQuery.trim(response) == “Success”)

works then – I also created a WP plugin to prove it works

<?php
/*
Plugin Name: Test VTiger Connection
Description: Test VTiger Conn
Version: 1.0
Author: probins
Author URI: https://www.futurestorage.co.uk/
*/

add_action( ‘admin_menu’, ‘test_vtiger_connection’ );

function test_vtiger_connection() {
add_options_page( ‘test vtiger connection’, ‘vtiger connection’, ‘manage_options’, ‘my-unique-identifier2’, ‘vtiger_connection’ );
}

function vtiger_connection(){
//global $wpdb;
echo “<h1> Testing Vtiger Connection </h1>”;
//require_once(getcwd().’/../../../wp-load.php’);

define(‘MY_HOST’, ‘<Your IP>’);
define(‘MY_USER’, ‘<Your Username>’);
define(‘MY_PASSWORD’, ‘<Your Password>’);
define(‘MY_DBNAME’, ‘<Your DB Name>’);

require_once( $_SERVER[‘DOCUMENT_ROOT’] . ‘/wp-load.php’ );

$mydb = new wpdb(MY_USER,MY_PASSWORD,MY_DBNAME,MY_HOST);

$mydb->show_errors();
$rows = $mydb->get_results(“select * from vtiger_users”); // This vtiger’s user table used only for test purpose

if(isset($rows))
echo “Success”;
else
echo “Failed”;

}

Thanks for the update. We will look into the issue and update the code in future release. Once again thanks for your valuable update.