Re-Install after white screen of death

  • Resolved missmamo

    (@missmamo)


    12 years, 8 months ago

    My website https://www.supersavvysteph.com has had the white screen of death, I have tried to fix it using instructions here and had no success.

    I have a massive problem though, I had been working on the site from the beginning on the same day it white screened so I didn’t have a back up of any text files, my question is, can I save the text I have already uploaded before and then re-upload it when I do a re-install?

    I am new to this still so please if you can help give me simple step by step kind of stuff…

    Thanks

Viewing 1 replies (of 1 total)

  • Your text/content should still be safe in your database. Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

Viewing 1 replies (of 1 total)
  • The topic ‘Re-Install after white screen of death’ is closed to new replies.