Sorry to jump in like this, I’ve been roaming the web since last night trying to find a solution to my issues. Here is what I discovered:
1- Don’t use Duplicator with Dreamhost. I encountered repeated strange memory allocation fatal errors.
2- If you created a database on your host to deploy your Duplicator backup, when you access the installer.php file via your browser, UNCHECK both boxes in the database field, and just enter the database info you just created.
Hope this helps someone else…
HOWEVER: WARNING!!!!!!!!!!!!
Unless you know quite a bit and can troubleshoot yourself, you will encounter difficulties. Help tutorials are for “perfect” scenarios only. The creator admits he can’t possibly cover all situations, and I found that in my case at least, a simple 5 minutes conversation could have helped solve a lot of issues. But there is the rub: it will cost you $125 and hour, one hour minimum, payable in advance.
Help Tickets are also possible from their website, allowing up to 5 days for them to respond to your question.
That, with Dreamhost unavailability, makes Duplicator not an easy plugin to recommend for me.
I finally succeeded in installing the package on BlueHost, but I’m now totally confused as to why the URL I used for my new site goes back to the original site. Clicking on the permalink refreshing or anything else doesn’t lead any result.
If I try to log into this new WP install:
https://www.soulcanvas.org/musicmakesus/wp-admin
I am redirected to the main site https://www.musicmakesus.ca
Since I’m trying to refresh their site, I decided to start working on a draft and present this to them in the hopes of getting the gig for the whole site. However, now I’m completely lost as to what’s happening. That’s about 5 hours of work that brought no result.
So unless your situation is straight-forward, you have money aside to pay for support, or can decipher the specific problems AND find appropriate solutions, I’d say think twice about using Duplicator.
I’m heading to a different “wonder back-up and redeploy” plugin now. Hoping my feedback here will inspire the creator to examine the provided instructions vs installation issues, filling some blanks along the way…
Also hoping plugin creators would stop using terms like “easy” “best” “easiest” “only 3 steps”, etc. It’s not always the case, even less when dealing with sites backup and redeploy on a different server.
One last note: the Duplicator plugin totally could rock your world in the right way! My own experience wasn’t conclusive. Still waiting on support while I try other ones.
Regards,
Andre Lefebvre
https://www.creativeforge.org
