Why did Multisite/Network change my blog title to "My Site"

  • A few weeks back, we enabled the Network feature on our main blog (“The New York health Care Blog” at https://blog.harrisbeach.com/healthcare ) and immediately added a blog called “Library” which was placed in a “library” subdirectory. As soon as we did that, the emails we sent to subscribers (using Jetpack Subscriptions) began using “My Site” as the from address (instead of “New York health Care Blog”) and we immediately shut down the Network feature and deleted the Library blog, thinking it would revert things back to their normal state.

    Instead, we found that remnants of the Library “child” blog remain all over the place, and that “My Site” still remains the name of the site and https://blog.harrisbeach.com/healthcare/library is the link on my wordpress.com dashboard and on subscribers’ pages. Since the Network feature was turned off and the Library site removed, how can I edit this on the WordPress side?

    Can anyone help? Thanks in advance…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    This is something you should ask Jetpack :/ I’ve never seen that particular issue.

    Thread Starter harrisbeach

    (@harrisbeach)

    Thanks for the response.

    This seems to be a WordPress issue, not a Jetpack one. Jetpack is only pulling the site name that’s populated in the WordPress database, not changing any data. This issue only occurred as a result of turning the Network feature on.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Jetpack is only pulling the site name that’s populated in the WordPress database, not changing any data.

    Yes. But Jetpack is pulling the data. If it’s correct when you look at your site, and only the plugin is barfing, then it’s the plugin ??

    I use Jetpack on my multisite, and it always grabs the right site info when emailing.

    Ergo: Problem is with Jetpack, ask the Jetpack specialists where to start looking ??

    https://jetpack/me

    Thread Starter harrisbeach

    (@harrisbeach)

    I have gone to the Jetpack site to submit a post there as well, but no one has responded just yet.

    Just to clarify, when I go to https://subscribe.wordpress.com, log in, then view the “Blogs I Follow” page, it says “My Site” and not “Harris Beach Health Care Blog,” even though all the settings on my site (which I host myself) says “Harris Beach Health Care Blog.”

    So is that information displayed on the WP subscribe page is being pulled by a Jetpack database? Because when I go to the Jetpack site it already has me logged in with my WP username and displays the WordPress header bar, and provides me with the same admin navigation. The blurry line between WP & JP is very confusing.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Jetpack uses an API on WordPress.com to send the emails. It’s a little complicated if you’ve never looked into it. Can you unsubscribe and resubscribe?

Viewing 5 replies - 1 through 5 (of 5 total)
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