@p3air – I am not trying to give any kind of run-around or skirt any issues; I am just stating what has been the case in 99% of the situations I have encountered like the one you’re describing.
I apologize for the issues you are experiencing. If you don’t want to dig any further into the issue, that’s your prerogative. However, if you would like to look us to continue helping you with the issue, please let us know the answers to these questions, so we can attempt to replicate the problem on our end:
- Are you attempting to upgrade an existing instance of this plugin, or are you trying to install it fresh?
- Are you installing the plugin manually (through FTP) or are you installing it through the WordPress backend?
- What version of WordPress are you running?
Thank you.