[Theme: Wordsmith Anvil] Warning: fopen() Errors

Kevin …

You were wrong about my being disinterested in fixing the issues you discussed. You contacted me in June about your issues. I have had an updated version available for download on my site since late July. You failed to check back or follow up the communications. In fact, you never responded to my last email to you. So, since support is limited and free, I felt it was up to you to maintain communication if you were interested in resolving the issue. Like I explained to you at the time I did not use any of the functions that are referenced in your above-referenced errors. I asked you to try a few other options and get back to me. I did not hear back. The culprit, I discovered, was using the get_theme_data() function; which, like I already mentioned, was corrected over two months ago. I can’t chase down all users and let them know when updates have been made. In the future I would recommend using the Theme’s Feedback Page and subscribing to the comments so you would know when there are other updates. In fact, I have upgraded the theme to version 2.1 which, has many more upgrades and bug fixes. As an FYI, I am discontinuing to provide email support. Going forward, please use the Feedback Page, so that other users can benefit from the discussion.

Version 2.1 was approved by the WordPress Respository earlier today. However, for some reason they are still showing version 1.6.8 as the newly updated version. I expect they will get that corrected soon. However, in the interim, go to the theme demo site and download the new version from the Wordsmith-Anvil DOWNLOADS PAGE.

Please mark this as resolved.

Tom

Tom,
When I posted this, I had downloaded the newest version on a fresh install of wordpress. Based on the fact that I was still getting the errors that showed up several months ago, it looked like you weren’t interested in fixing the issue.

I gave you, in my previous emails, the information that I had about the problem. No, I didn’t respond to your last email. This is because you disregarded the information I sent you, and showed very little interest in tracking down the issue, instead proclaiming that “thorough team of reviewers” and “thousands of download” haven’t had any errors. At this point, I got tired of dealing with your underdeveloped sense of user support, and used a different theme. I left the theme in my installed themes folder, so that when there was an update, I would get notified. I posted this here, because with the tagging system, it will show up better for new users than simply on the feedback page (which, I might add, is difficult to find relevant information on). Also, if I post it here, you can’t delete/edit/suppress a negative report.

Yes, it looks like the original issue is fixed…however, I can’t even install the newest version of the theme because when I attempt to upload it, I get the error
The uploaded file could not be moved to /public_html/wp-content/uploads/2011/10

To answer some of the questions you are probably going to ask about this issue:
I tried uploading two other themes, one of them the “Shaan” theme you asked about. Both succeeded.
I don’t know what OS the server is running
It’s running Apache server and PHP 5
I am attempting to upload the theme via Chrome on an x64 Ubuntu Linux machine over a 1.2 MBps connection
I have no plugins installed.
I haven’t made any edits.
I am using WP 3.2.1 and attempting to upload theme version 2.1

Kevin

When you posted on this forum a few days ago, you had not downloaded the latest version, which had been available on the Theme Demo Site since July. Granted, in June, there was an issue. The issue you complained of was resolved in the 1.6.8-beta version, back in July. The issue, however, was not with any of the functions you referenced. Nonetheless, I did track down what did cause those errors to appear and fixed what was causing it. I made the updated theme available for download on the theme demo site. However, I did not upload a new version to this Repository until yesterday, because, in addition to addressing that bug fix, I added several new options and cleaned up some code; plus, I have obligations to paying clients and have to accommodate them to pay my bills.

Now, you have indicated that …

Yes, it looks like the original issue is fixed…

yet, you still did not mark this issue as resolved. ??

In your above comment you continued by stating …

The uploaded file could not be moved to /public_html/wp-content/uploads/2011/10

I am a bit confused about that. My first question would be, why are you trying to put the theme in your uploads folder? That is not the folder where themes are located. You would want the theme to be in the themes folder; which, is in the wp-content folder. It would probably be eaier if you use the upload function from the themes page. It will automatically upload the archived zip file and install it for you. Or here is another option. I just did a quick Google search for how to upload a WordPress Theme and located a tutorial that I have no connection to. It was simply the first search query result. Nonetheless, it looks like a fairly straight forward WordPress Theme Installation tutorial on the Linux Penguin site. I hope that may help.

FWIW, once you get the theme installed I believe you will really like it. I have spent countless unpaid hours developing and debugging it. So, I would appreciate it, even if you have issues with me not showing you as much attention as you felt you deserved, at least mark this topic as resolved … because the errors are resolved. You may still believe I was disinterested, or did not care about your plight. That is fine. I can’t fix that. All I could fix was the theme; which I have done.

Thanks for downloading the theme and hopefully, you can get it setup and benefit from it. There are about 45 FAQs on the Theme Demo site to help with setup. If it really knocks your socks off, I would not be offended if you made a donation.

Tom

However, I did not upload a new version to this Repository until yesterday, because, in addition to addressing that bug fix, I added several new options and cleaned up some code; plus, I have obligations to paying clients and have to accommodate them to pay my bills.

So it took you more than two months to find a half hour to update the theme to the public repository at the official wordpress site? If you spend “countless hours” developing a theme you are hoping to get donations from, keep it updated via official channels, or people won’t see the updates.

I am a bit confused about that. My first question would be, why are you trying to put the theme in your uploads folder?

I am using the upload function from the themes page. As I mentioned, I successfully installed several other themes. The sarcastic “let me google that for you” isn’t appreciated. I know how to install themes.

yet, you still did not mark this issue as resolved.

As far as I can tell, the theme isn’t fixed. I still can’t install it via the update option inside my wordpress dashboard (official repo still shows an older version), and I can’t upload it via the “install theme” portion of the dashboard (see previously posted error message).

Kevin … what is your purpose here? You have no valid issue. You must have an agenda … but, I am not sure what it is.

You infer it should have only taken a half hour for me to fix the theme and add all the new upgrades to the latest version. Well, if that’s all the time it should have taken, why didn’t you just fix it yourself … since you call yourself a “Web Developer”

Oh Whoops … you failed to mention that on here. That’s right. Let’s take an excerpt from your website, Kevin:

In addition, I have been designing and administrating websites for the last half a dozen years. I started out programming straight HTML, but for the last year and a half have been studying PHP and SQL in the pursuit of my Information Systems degree.

My programming environment of choice is PHP code combined with a MySQL backend, formatted using CSS. I also posses a solid working knowledge of WordPress and have developed a number of custom plugins, themes, and widgets for that framework.

So, if you have been developing custom WordPress themes, plugins and widgets, a question anyone would probably ask, is why would you bother to download my Free Theme, that an experienced web developer like yourself, could have built yourself? If you have developed a number of custom themes, plugins and widgets, then you should have been able to figure out what the real issue was. What would it have taken you, ten minutes?

So now I say “What is wrong with this picture?” Either you are not the WordPress Guru you proclaim to be on your website (considering you were trying to upload a theme to the uploads folder, there may be some merit in this speculation), OR, you wanted to download my free theme … to reverse-engineer it? so you could re-sell it to someone else and tell them it was yours? because you were trying to learn how to code themes and thought you could learn something from my code ?? Come on, be honest about something here.

So, if you are going to make these claims about your WordPress expertise and yet, you did not know how to fix this issue, we have to wonder what is your agenda for posting on here. After all, it has been four months since the last time I tried to provide support to you … and as you admit, you did not email me back. That’s your fault, not mine.

Since there was an issue and you did not know how to find out what it was, or how to fix it, you want to FLAME me. This is not how you build your WordPress Developer business Kevin.

My challenge to you is to write a theme and get it approved on the WordPress Repository. With your WordPress know-how and experience you should have it put together in a day and approved by next week, right? Plus you can gain some credibility, while getting a chance to give back to the WordPress community. You will meet a lot of awesome people. However, you may encounter a jerk or two along the way, most likely in your support forums. ??

For anyone reviewing this thread, the only unresolved issue is that someone got butt-hurt that I wasn’t as warm and fuzzy with them when they they told me my theme was screwed up. My advice is don’t be a jerk and you will get better results.

Anyone that has had any issues with the theme and wanted to get the issues resolved, the issues have been resolved. The theme is awesome.

Tom

PS For everyone else, I know that right now www.remarpro.com has the wrong version available for download. They have version 1.6.8. I do not recommend installing that version. My recommendation is to either download the latest version 2.1, from the link I provided above, or I imagine within the next day or so, they will have the correct version available for download … and you can download it from here. Kevin, you dont need to bother trying to download and install the newest version. It sounds like it has been entirely too difficult on you; and I dont want you to have to waste any more time on this. I know I have wasted enough time on this thread myself. I will accept that in your mind your issue is not resolved.