[Plugin: FLASH VIDEO PLAYER PLUGIN] "The requested video is not found"

I also wish I hadn’t paid for this plugin, which doesn’t work if WordPress Address (URL) and Site Address (URL) are different. It seems to be something with jquery, but support doesn’t know how to fix the problem. I have isolated the problem to jquery calls, but they keep telling me that they need full Admin permission to my site. All I’ve gotten is inadequate support for what initially appeared to be a very promising plugin. This is a very disappointing and expensive situation!!