After installing SMTP mail plugin now Subscribe2 won't mail out

  • I installed a plugin to enable mail to be sent by SMTP instead of php mail and then found that it didn’t work for what I wanted it to (to get a contact form working on a Windows server). I disabled it and now find that it has messed up my mail sending so Subscribe2 won’t send mails out as before.

    I reactivated the plugin and changed the settings back to php mail, but it still isn’t working. Finally I deleted the plugin in the hopes that this would set all back to normal. It has not.

    Is there anyone who can give me a hand with restoring the mail sending function of subscribe2 mailouts please?

    Or do I just have to uninstall the Subscribe2 plugin and reinstall it? Will that even work? I have the list of people to restore, as that would obviously be necessary.

    Desperate as I am supposed to make a posting today.

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter elliekennard

    (@elliekennard)

    I have just uninstalled and reinstalled the plugin for Subscribe2 but it still is not sending the emails.

    Thread Starter elliekennard

    (@elliekennard)

    I am going to move this to the main problem area as this has messed up the mail function of wordpress completely and I feel is not any longer to do with the plugins only.

    @elliekennard,

    Try reinstalling WordPress – Dashboard->Updates and click re-install.

    Thread Starter elliekennard

    (@elliekennard)

    @mattyrob
    Thanks for the info.
    Presumably back all up first?

    Cheers!

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    I found that I was still on the version prior to 3.1.1 so I installed the new version.

    This has not fixed the problem, unfortunately.

    I did the install by the automated one.

    Is there any way in which this might be fixed?

    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    Well I have to say that the plugin builder sorted this out for me perfectly. It seems to have been some weirdness created on a Windows server mail option that gets in some way changed when the plugin has the Set the return-path to match the From Email unchecked. Even when the option is checked again, it is as if the server will no longer accept that setting. Mail is actually being sent, but is not leaving the server.
    With a new update to the plugin and the correct setting now enabled, my mail is going as expected and I am back to normal. I hope this might help someone else in the future.

    Thanks to all who tried to help but most especially to Callum Macdonald, plugin developer who went over and beyond the call of duty to sort the issue with me.

    Ellie
    Posted this here as well as the main post, to help future searchers.

Viewing 6 replies - 1 through 6 (of 6 total)
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