Page Breaks

  • Resolved iry47

    (@iry47)


    1 week, 6 days ago

    Hi,

    The timeline looks great! Only problem is if I save the page then I get an error:

    There has been a critical error on this website.

    Learn more about WordPress diagnostics.

    and this prevents the page from being seen. If I delete the timeline then the page saves just fine.
    My site meets the requirements for PHP and WordPress… what could be the issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @iry47,

    Sorry for the inconvenience. Could you please share your debug log screenshots if you are facing any errors related to the plugin so we can check the issue and provide a proper solution?

    Thank you.

    Thread Starter iry47

    (@iry47)

    Hi @himanshusharma20 thanks for the response! Here’s a screenshot of my debug logs… not sure if this helps.

    and this is the error screen on the site. I can’t find any other signs of error or warning.

    It looks like my images don’t want to upload…. what’s the best way to send you screenshots?

    • This reply was modified 1 week, 6 days ago by iry47.
    Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @iry47,

    Thank you for your response too, but we are unable to see your shared screenshots. Could you please recheck?

    Thank you.

    Thread Starter iry47

    (@iry47)

    Yes I know @himanshusharma20, that’s why I asked how to send screenshots to you because here it doesn’t work…

    Can you share with me an email for example?

    Plugin Support himanshusharma20

    (@himanshusharma20)

    Sorry @iry47 for the little misunderstanding. You can use this email [email protected] to share your images with us, and we will check them and update you about the issue.

    Thread Starter iry47

    (@iry47)

    No problem @himanshusharma20, thanks for the email. I’ll send you one now ??

    Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @iry47,

    I am closing this ticket as we already had a conversation about this in our email. However, if you have any other queries, you can reopen this ticket or create a new one.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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