Incorrect folder display

  • Hello everybody!

    We have two pages, where we want to use the almost exact same content and FTP-structure. On one of our pages it works as it should – the exact same FTP structure in the backend appears on the frontend. I am referring to this page: https://mueckenhausen.de/bus/fahrplaene/. So, all fine here.

    But on the other page I am referring to, it doesn’t, which is this one: https://artmeier-bus.de/fahrplaene/

    In the backend, the folder structure is correct, exactly as it should be – and exactly as with mueckenhausen.de. But on the frontend – as you can see here?https://artmeier-bus.de/fahrplaene/? – the last folder ??PNV“ appears twice, but the German ? is replaced with a question mark. But this folder can’t be seen or deleted in the backend. When I delete the ??PNV“-folder in the FTP-Structure, the ?PNV folder and the ?PNV-folder both disappear in the frontend.

    We already thought of an issue of different FTP-Programs but our client uses, as we do, FileZilla.

    We are using the latest versions of die Library Viewer Plugin and Pro-Version, on both websites.

    I am thankful for any given help here!

    Regards, Sandra

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pexle Chris

    (@pexlechris)

    Hello, This shouldn’t be happened, but I am here to help you!

    1. Login as administrator
    2. Install plugin Variable Inspector
    3. Using FTP or via Server File Manager edit the file /wp-content/plugins/library-viewer/frontend/class-library-viewer-shortcode.php
    4. Go to line 1255 and before natsort($all_folders); place the following line
      if(current_user_can('administrator')) do_action( 'inspect', [ 'all_folders', $all_folders ] );
    5. Then, visit the problematic page https://artmeier-bus.de/fahrplaene/
    6. Finally, go to Dashboard > Tools > Variable Inspector and share to me the contents of variable $all_folders
    Thread Starter makkus85

    (@makkus85)

    Hello Chris,

    I did everything as you suggested.

    After re-visiting the problematic page, I only get this content:

    array ( )

    Plugin Author Pexle Chris

    (@pexlechris)

    What??

    We could make a session with Anydesk in order to find what is the problem!

    https://www.pexlechris.dev/book

    please make a booking from here….

    Thread Starter makkus85

    (@makkus85)

    Hi Chris,

    sorry for my late reply. I re-tried over and over again, but now, nothing is shown in the variable Inspector.

    Since I am very busy at the moment with a lot of appointments, would it also be possible if I share with you a WordPress User and FTP User data, so you can check the problem yourself? You did that for us on another client’s website and that worked really well for us. If so, I can send you login-data via email to your adress.

    Thank you in advance!

    Sandra

    Plugin Author Pexle Chris

    (@pexlechris)

    yes, lets do it this way

Viewing 5 replies - 1 through 5 (of 5 total)
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