Bad theme, bad customer support

  • I think most of these reviews with a rating of 5 are fake. I paid for the theme because it seemed easy to maintain. Now I make a backup before every theme update because I constantly have to wait for the new version to fix the bugs from the previous version. I’m currently stuck with the old version, two releases already have the same problem. Customer support, which always signs off with “Aradhy ??”, which most likely isn’t Aradhy at all, doesn’t provide any help. Avoid this theme, no matter how many positive reviews it has.

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  • Hi @dragoslavv,

    Thank you for sharing your feedback. We truly appreciate your honesty and understand how frustrating it can be to encounter issues after updates.

    I have checked your ticket, and my team has provided you with the developer version. We have tested it on our end, and it appears to be working fine. Could you please check and confirm if it resolves the issue for you?

    We value your support and are committed to improving our theme based on user feedback. Please let us know if there’s anything else we can do to assist you.

    Kind regards,
    Aradhy ??

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