custom header problem on mobile

  • Resolved Vince

    (@vncdpllr)


    1 month ago

    Hi,

    I’ve got a problem with the mobile version of my custom header : My hamburger menu doesn’t react when i click on it.

    I use this mobile fullscreen menu item on others website without using Elementor Header & Footer Builder and everything is ok.

    I tried to update the permalinks, but it doesn’t solve the problem.

    Do you know where the problem is ? and how to fix it ?

    Thank you in advance,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Avi K

    (@bsfavinash)

    Hi @vncdpllr,

    Thank you for reaching out regarding the issue with your hamburger menu. I have checked the mobile version, and I can confirm that the menu is not responding as expected.

    To resolve this, I have shared your case with our developer team for further investigation. We’ll prioritize investigating the root cause of the issue and providing you with a solution as soon as possible.

    Thank you for your patience, and I’ll keep you updated on the progress!

    Best regards,

    Plugin Support Avi K

    (@bsfavinash)

    Hello @vncdpllr,

    We notice that you’re using a different plugin, “Unlimited Elements,” in your header. I think you should contact them for the right solution to this issue.

    We wish you a wonderful day ahead.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.