• Resolved MisterH

    (@hmarksthespot)


    Hello! On one of my sites, the custom login page feature is no longer working and reinstalling the plugin did not help either. No new plugin or such was installed on there, it just stopped working from one day to the other.

    I have disabled the plugin from the server side as I could not login. What would be the ideal way to reset the plugin settings as they are kept even after reinstalling?

    • This topic was modified 1 month, 2 weeks ago by MisterH.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @hmarksthespot,

    It seems you have enabled the rename login page feature.

    Do the renamed login page url loads login page?

    If it shows 404 page then rename login page url you might have forgot. Please cross check in db. Run below query and check aio_wp_security_configs there you can see renamed login page url as aiowps_login_page_slug instead wp_ use the {db_prefix}

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    If it is hard for you you can will delete options mentioned in the below screenshots it will delete stored settings in DB regarding AIOS.

    https://snipboard.io/AVyaWZ.jpg

    If it shows lockout message define AIOS_DISABLE_LOGIN_LOCKOUT in wp-config.php

    ERROR : Access from your IP address has been blocked for security reasons. Please contact the administrator.

    define('AIOS_DISABLE_LOGIN_LOCKOUT', true);

    Regards

    I have the same issue, I want to log in to my site and it shows a 403 error, and this is not the first time this is second time, first time I removed the plugin and installed it again but if you can not solve this issue just tale me and I will change this plugin

    this is my website https://wordpressinfo.org

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @gagikavagyan,

    If you try access login page and it shows 403 forbidden it might be due to login white list enabled and your current IP is not whitelisted IP.

    Please try add below constant in wp-config.php and check if it allows to load the login page.

    define( 'AIOS_DISABLE_LOGIN_WHITELIST', true ); 

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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