Your store data will start syncing momentarily…

Hello Gerske,

Thank you for trying out our plugin. I understand that the Order Attribution reports screen is stuck at “Your store data will start syncing momentarily…”. The normal behaviour is that the data sync is triggered, and you’ll be able to see its progress. The behaviour you’ve described means that there is an issue triggering the sync.

Our next step is to determine why the sync is not getting triggered. To help us troubleshoot your issue, please provide:

1. A link to your site: You can put this URL in the “Link to the page you need help with” field when creating a new forum topic.
2. System Status Report: This gives us additional information that can help us determine the cause of the issue. You can find the SSR in wp-admin, go to WooCommerce > Status, click the “Get system report” button, and then click “Copy for GitHub”. Paste the result into a new line when composing your forum topic.

Please let us know these details to proceed further.

Hi Kader, here is the System Status Report.

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.0
Legacy REST API Package Version: De Legacy REST API plugin is niet ge?nstalleerd op deze site.
Action Scheduler Version: ? 3.9.0
Log Directory Writable: ?
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.3.16
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.11.10-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

adt_product_feed: 4
at_checkout_ob: 13
attachment: 1228
atum_supplier: 7
avia_framework_post: 18
bol_invoice: 4
bol_return: 133
br_sale_report: 2
cartflows_flow: 1
cartflows_step: 2
customize_changeset: 1
follow_up_email: 1
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
language_switcher: 10
nav_menu_item: 38
oembed_cache: 2
page: 26
post: 4
product: 442
product_variation: 1
product-feed: 1
revision: 673
rm_content_editor: 1
shop_coupon: 10
shop_order: 66113
shop_order_refund: 73
sp_wcslider: 1
user_request: 1
wcst_trigger: 11
wp_global_styles: 1
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

Advanced Woo Search: door ILLID – 3.25
Akismet Anti-spam: Spam Protection: door Automattic - Anti-spam Team – 5.3.5
ATUM Action Logs: door Stock Management Labs? – 1.4.5.2
ATUM Voorraadbeheer voor WooCommerce: door Stock Management Labs ? – 1.9.43.1
Booster Plus for WooCommerce: door Pluggabl LLC – 7.2.3
Code Snippets: door Code Snippets Pro – 3.6.6.1
Decorateur - WooCommerce E-mail Customizer: door WebToffee – 2.0.0
Disable Cart Fragments: door Optimocha – 2.3
Force Regenerate Thumbnails: door Exactly WWW – 2.2.1
Iconic Sales Booster for WooCommerce: door Iconic – 1.24.0
WooThumbs for WooCommerce by Iconic: door Iconic – 5.10.1
Limit Login Attempts Reloaded: door Limit Login Attempts Reloaded – 2.26.16
LiteSpeed Cache: door LiteSpeed Technologies – 6.5.4
Mollie Payments for WooCommerce: door Mollie – 7.9.1
PixelYourSite Pinterest: door PixelYourSite – 5.5.2
PixelYourSite: door PixelYourSite – 10.0.4
Review Slider for WooCommerce: door LJ Apps – 1.5
Rank Math SEO PRO: door Rank Math SEO – 3.0.79
Rank Math SEO: door Rank Math SEO – 1.0.236
Tijdelijke login zonder wachtwoord: door StoreApps – 1.8.5
TranslatePress - Multilingual: door Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.9.3

TranslatePress - Personal: door Cozmoslabs
Razvan Mocanu
Madalin Ungureanu – 1.3.8

User Role Editor: door Vladimir Garagulya – 4.64.4
User Switching: door John Blackbourn – 1.9.1
WooCommerce Dynamic Pricing & Discounts: door RightPress – 2.4.6
WooCommerce NL Postcode Checker: door WP Overnight – 2.11.0
WebwinkelKeur: door Albert Peschar – 3.37
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: door realmag777 – 2.1.4.4
MailerLite - WooCommerce integration: door MailerLite – 2.1.25
Product Feed PRO for WooCommerce: door AdTribes.io – 13.4.1
WooCommerce Analytics: door WooCommerce – 0.9.5
WooCommerce Extended Coupon Features PRO: door Soft79 – 3.3.8
WooCommerce DYMO Print: door WP Fortune – 6.0.0
WooCommerce EU/UK VAT Compliance (Premium): door David Anderson – 1.32.4
MyParcel: door MyParcel – 4.24.3
PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.9.6
PDF Invoices & Packing Slips for WooCommerce - Professional: door WP Overnight – 2.15.13
PDF Invoices & Packing Slips for WooCommerce - Premium Templates: door WP Overnight – 2.21.13
Woocommerce Side Cart Premium: door XootiX – 4.0.4
WooCommerce: door Automattic – 9.6.0
Woosa - bol.com for WooCommerce: door Woosa – 3.3.0
Woosa - Marktplaats voor WooCommerce: door Woosa – 1.8.1

### Inactive Plugins (1) ###

WooCommerce EU VAT Assistant: door Aelia – 2.1.17.241007

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 dagen
Level threshold: –
Log directory size: 32 MB

### WC Pages ###

Winkelbasis: #11 - /winkel/
Winkelwagen: #12 - /winkelmand/ -  Bevat de [woocommerce_cart] shortcode
Afrekenen: #13 - /afrekenen/ -  Bevat de [woocommerce_checkout] shortcode
Mijn account: #14 - /mijn-account/
Algemene voorwaarden: #368 - /algemene-voorwaarden/

### Theme ###

Name: Enfold
Version: 6.0.8
Author URL: https://kriesi.at
Child Theme: ? – Als je WooCommerce aanpast op een hoofdthema dat je niet zelf hebt gebouwd
raden we je aan een subthema te gebruiken. Zie: Hoe maak je een subthema?

Theme type: Klassiek thema
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout
blockified-add-to-cart

Daily Cron: ? Next scheduled: 2025-01-23 14:09:38 +01:00
Options: ?
Notes: 16
Onboarding: completed

### Action Scheduler ###

Complete: 19.033
Oldest: 2024-12-29 22:10:15 +0100
Newest: 2025-01-23 09:29:56 +0100

Failed: 3.837
Oldest: 2020-02-14 09:20:39 +0100
Newest: 2025-01-22 11:19:52 +0100

Pending: 16
Oldest: 2025-01-23 11:16:56 +0100
Newest: 2026-01-01 00:00:01 +0100


### Status report information ###

Generated at: 2025-01-23 10:18:18 +01:00

Thank you, Gerske, for the SSR. Can you please share with us your website URL as well? This will help us run the sync debugger.

I also recommend that you try to trigger the sync manually by going to?WooCommerce > Status > Tools > WooCommerce Analytics data synchronization. More details here.

Let us know how the manual sync trigger goes as well as the website URL.

Hi Kader, triggering the sync manually worked. Thank you! Gerske

Glad your issue is resolved. Please do not hesitate to reach us should you have further questions in a new topic. I’ll now mark this topic as resolved.