• Resolved Baxter Jones

    (@baxterjones)


    Hi
    I have a pro license and have been getting “some” support.
    In a nutshell, I have been struggling for more than 2 weeks now trying to get the Google Classroom importing to work. Every time it says “Something went wrong”.

    Pro support suspects its my API in Google Cloud Console, but even creating a new one and following TutorLMS’ sub par documentation still yields no results, tried new google account, new classroom, checked all permissions several times.

    There are no error messages creating from this plugin in the debug log either and pro support can’t actually help, they just say the same thing over, which is to follow the doc.

    Does anyone know what could be the issue, where I can get help or what to do to get the import working?

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  • Hello @baxterjones,

    Thank you for reaching out to us.

    Since Google Classroom integration is a feature of Tutor LMS Pro, I recommend continuing to work with the official paid support channel. Unfortunately, as this is a commercial product, we cannot provide support here on the WordPress forums.

    Please don’t hesitate to reach out directly through your Pro support account, as this is best equipped to handle Pro-specific issues.

Viewing 1 replies (of 1 total)
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