Problems with player statics

  • I have a problem when I updated sportspress, it was working correctly but when I updated all the calculations that I have made in the player lists they stopped working…
    I tested until I found that in version 2.7.2 the calculations work correctly, if I update to newer versions they stop working.
    I have already deactivated all the plug-ins, leaving only that one active and the error persists, any help to see what could be happening?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Savvas

    (@savvasha)

    Hi there @tonga77 !

    I am really sorry to hear that. It is quite strange actually, because no other user have a similar issue with the latest SportsPress update. It has to be something specific with your installation.

    2.7.2 is a quite old version (i think more than 2 years old!).

    Can you share some screenshots from your configuration showing your equations, your player lists edit page etc?

    Thanks,
    Savvas

    Thread Starter tonga77

    (@tonga77)

    Sure, I’ll share some screenshots with you.

    It’s strange because when I update the calculations they stop working…

    https://postimg.cc/gallery/DSkVrYv

    Plugin Contributor Savvas

    (@savvasha)

    Hi @tonga77 ,

    Your settings seem correct. When you updated to the latest version and your calculations stopped working, did you receive any error or warning? Can you please check your server logs?

    Thanks,
    Savvas

    Thread Starter tonga77

    (@tonga77)

    Hi Savvas,

    No, there are no errors in the log and no errors appear, nothing…
    It only leaves the calculations blank, it is as if it did not take the information.
    I go back to version 2.7.2 and it shows the calculations correctly, I update and it stops showing the information.

    I honestly don’t know what to do anymore, because it’s causing me complications on my website.

    Plugin Contributor Savvas

    (@savvasha)

    Hi @tonga77 ,

    As long as we dont have any similar tickets from other users, then it seems to be something locally on your server or/and your site. You should try to identify what is causing it by enabling the debug mode of WordPress (see here how) and see if there are any errors logged. Otherwise you will need to hire a freelancer to assist you on this…

    Thanks,
    Savvas

    Thread Starter tonga77

    (@tonga77)

    Hello Savvas, I discovered something else about the error I’m having, the problem seems to be in a grouping that I have by teams in the player list…
    I share two images with you, one of them is the calculation without grouping by teams and it shows the players correctly, now when I group them by team it shows me all the players as 0.

    https://postimg.cc/gallery/c8XgTy9

    What could be happening?

Viewing 6 replies - 1 through 6 (of 6 total)
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