A few questions

  • jeepee999

    (@jeepee999)


    2 months ago

    Hello, I have been testing your plugin for some time now and I love it!
    Because I have little knowledge of programming myself, I have a few issues that I can’t solve right away:

    1. In the settings you need to set how many seats can be added to the booking. Can you make it possible to leave the field empty if you don’t want to set a limit? In that case the text “Total number of seats you can add to the booking is …” should not appear in the popup when you click on a seat.
    2. In the Contact information dialog box, not all characters are allowed to be input. For example, I have created a custom field “questions and comments” and when a question mark is entered, the message “illegal characters detected” is displayed. Is it possible to enter these characters as well?
    3. In Bookings the booker gets an email when you manually change the status to approved. Is it also possible to notify the booker when the status is changed to removed or approved? This in Pending and Approved. If possible with the reason why?
    4. When the booking is approved, the booker automatically receives an email. This email also contains a booking status link. When you click on this link, you will see the following at the bottom:
      – Payment info
      – a button to request a booking receipt again if you have not received it.
      Maybe I am wrong, but providing Payment Info for a booking that has already been paid can be confusing for the booker.
      The approval email confirms that the booking is in order, so why is there still the option to request a booking receipt again?
      In addition, I would like to create an extra section in the approval email called “Important information”. In this section, I would mention, among other things, through which entrance the booker has access to the venue on the day of the event.
      I know that you can compose the text yourself in settings in Approved booking receipt email template, but my programming experience appears to be insufficient here.
      Can you please help me a bit? Possibly with an example of an Approved booking receipt email template?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author thesiim

    (@thesiim)

    Hey

    1. Yes great idea. I will create a task.
    2. For security reasons not all characters are allowed in custom fields. But “question mark” should be safe. Will create a task for it.
    3. Currently this feature does not exist.
    4. Payment info will be shown based on payment status. Even approved bookings can have no payment status (depends on settings). After payment status changes the “payment info” section should also change.
    If I remember correctly the “send booking receipt” was feature request from one user. And I agree that users should be able to trigger email sending again if needed.
    The “Important information” section idea in the Approved bookings email is not that simple. I suppose it needs to be dynamic and can be different for every email? That requires more work to make that happen. I will add it the the ideas list.

    Thread Starter jeepee999

    (@jeepee999)

    Terrific!

    About items No.:

    1. Thanks a lot!
    2. Thanks a lot again!
      In addition to this item, I noticed that all custom fields are mandatory. But it may be that, for example, the booker does not want to fill in my field “questions and comments”. Is it possible to provide the option in settings whether or not a custom field is mandatory?
    3. No problem, in these rare cases I will manually send the booker an email.
    4. About the Payment info: Is it possible to provide an option in the settings where one can check whether or not this information should be included in the email?
      About the the “send booking receipt”: same as with Payment info.
      About the “Important information” section: I have another suggestion. Could you provide the option in settings that an attachment can be added to the approval email. This attachment (PDF, PNG, JPG, …) will contain the same information for all emails. The attachment can contain important information, a floor plan/map of the venue, etc. In this case, the email should also include a text like “please take note of the attachment”.

      Thanks very much in advance for your attention to this!
    Thread Starter jeepee999

    (@jeepee999)

    Sorry, I don’t want to be pushy, but did you already have the chance to read my previous message in this topic?

    Plugin Author thesiim

    (@thesiim)

    Yes
    2. The task to make custom fields optional already exists.
    4. Are we talking about the contents of the email itself? If yes then in settings you can customize Approved booking receipt email template. Currently see no blockers in (PDF, PNG, JPG, …) email file attachment feature implementation.

    Please note that I develop new features for this plugin in my spare time, so delivery dates may be slow.

    Plugin Author thesiim

    (@thesiim)

    I updated the plugin to version 1.56.0.
    Now ? mark is supported in custom fields.
    Added option to make text custom fields optional.
    Added feature the add booking specific text to approved email template.

    Thread Starter jeepee999

    (@jeepee999)

    Now ? mark is supported in custom fields. = Great!
    Added option to make text custom fields optional. = Also Great!
    Added feature the add booking specific text to approved email template. = I don’t quite understand how to add specific text here and how to possibly adjust the CSS? Is there a manual for this or can you perhaps give an example?

    Thanks again for your excellent and appreciated work!

    Plugin Author thesiim

    (@thesiim)

    In settings you can configure approved booking receipt template. There is now a new keyword [custom-approved-email-text] that allows you to use booking specific text if needed. In bookings manager you can add that text under each pending booking more info section. Currently adding custom styles to emails are not supported but there should be other plugins that allow that.

    Thread Starter jeepee999

    (@jeepee999)

    I’ve tested the approved booking receipt template and it works fine for me.
    Is it possible to add regular text as well? Is it also necessary that the [status-link] is required? As far as I’m concerned, all the information, including the status, is already in the email.

    Plugin Author thesiim

    (@thesiim)

    Yes the email template allows you to add regular text also. The [status-link] is currently required.

Viewing 9 replies - 1 through 9 (of 9 total)
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