New Sheets Are Not Recognized

  • Resolved mohobook

    (@mohobook)


    2 months ago

    Hello,

    I had your plugin working flawlessly in 2024 on a document with 6 sheets (tabs), I added a new new sheet (tab) for 2025 and the plugin does not see it, I have reauthenticated, deactivated and activated the plugin, and nothing works, the new sheet (tab) is simply not visible, see below

    https://pasteboard.co/yZPZ1qdC4Dx1.png

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author abdullah17

    (@abdullah17)

    Hello @mohobook,

    After re-authentication, have to fetch the sheet details again?

    If you have fetched and still not showing the sheets in the list then let us know which PHP and WordPress version you are using.

    Thanks
    Abdullah

    Thread Starter mohobook

    (@mohobook)

    Hello,

    Yes, I have fetched numerous times, and still cannot get the new tab to appear

    I’m using the latest version of WordPress, the latest version of Elementor, and PHP 8.1.31

    Thread Starter mohobook

    (@mohobook)

    Hello, did you see my reply?

    Plugin Author abdullah17

    (@abdullah17)

    @mohobook

    Can you please open up a ticket at our support for further guidance?

    Thanks
    Abdullah

Viewing 4 replies - 1 through 4 (of 4 total)
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