Strange display problem

  • Resolved wildlife77

    (@wildlife77)


    2 months ago

    You previously solved another ticket I submitted a few weeks ago. Since then, we had to migrate our site to another domain. When I did that, all my testimonials disappeared for reasons unknown and I had to rebuild the whole piece in Elementor. I’ve done this now. It looks and functions perfectly in the Elementor edit page. But when I exit Elementor and view that page, it is not functioning the same way. I have it set to show 3 slides but only 1 is showing. I have it set to Autoplay and it is not cycling. The navigation arrows are not working either. This is very strange because it didn’t do this when I initially set things up on the other domain. Can you take a look at it and see if you can tell why this is happening? Thanks in advance for any assistance you can provide.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter wildlife77

    (@wildlife77)

    Nevermind. I adjusted something with the navigation arrow colors and resaved it and now it is magically working fine. I have no explanation for why it wasn’t working before. Very weird.

    Plugin Support Vitalii

    (@uappsk)

    Hello wildlife77,

    Thank you for reaching out and letting us know about the issue you encountered. We’re glad to hear that the problem resolved itself after adjusting the navigation arrow colors and resaving.

    The behavior you described may have been caused by a caching issue or a minor glitch during the migration process. Changes like resaving the configuration can often refresh the settings and ensure all necessary styles and scripts are correctly applied.

    To help prevent similar issues in the future, here are a few tips:

    • Clear your site and browser cache after making significant changes or migrations.
    • Regenerate CSS files in Elementor by going to Elementor > Tools > Regenerate CSS in your WordPress dashboard.
    • Ensure that all plugins, including Elementor, are updated to their latest versions.

    If you experience any further issues or need assistance, please don’t hesitate to contact us.

    Thank you for using our plugin, and we appreciate your feedback!

    Best regards,
    The UAPP Team

Viewing 2 replies - 1 through 2 (of 2 total)
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