Mobile menu crash

  • Resolved koneko59

    (@koneko59)


    1 month, 4 weeks ago

    Hello.

    When I activate the footer I created with you, the mobile menu that comes with my woostify theme no longer works.

    Thank you for helping me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ankush Thakare

    (@iankusht)

    Hi @koneko59,

    It sounds like there might be a conflict between the custom footer and the mobile menu from your Woostify theme. Could you try the following steps to help us pinpoint the issue?

    1. Temporarily deactivate the footer you created and check if the mobile menu starts working again.
    2. Ensure that both your theme and all plugins are updated to their latest versions.
    3. If the issue persists, it could be a compatibility issue. You might want to try disabling other plugins one by one to see if there’s a conflict causing this behavior.

    If you can share any additional details, like how the footer was created (e.g., with a specific plugin or custom code), that would be super helpful in troubleshooting further.

    Looking forward to helping you resolve this!

    Best regards,
    Ankush ??

    Plugin Support Avi K

    (@bsfavinash)

    Hello @koneko59

    Since we haven’t heard from you in a while. I’m marking this ticket as resolved. If you still face some issue, feel free to contact our experts directly for a priority resolution.

    Wish you a good day!
    Avi

Viewing 2 replies - 1 through 2 (of 2 total)
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