• Resolved NasaTheme

    (@nasatheme)


    Hello and Happy new Year!

    This will only happen if you are not logged in – Meaning you do not have site administration rights, this warning will appear – https://prnt.sc/d1zGVjhy0ono

    I tried debugging and found this – https://prnt.sc/unA-vBLTUSHh

    File: / plugins / header-footer-elementor / admin / class-hfe-admin.php

    Could you please look into this and resolve it?

    Regards,

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Avi K

    (@bsfavinash)

    Happy New Year @nasatheme,

    Thank you for bringing this to our attention. I have forwarded it to my development team. In the meantime, please provide the version of Ultimate Addons for Elementor that is showing the warning in your setup. Additionally, any further details you can share would help my team find a solution more quickly.

    Thank you,
    Avi

    Thread Starter NasaTheme

    (@nasatheme)

    Hello,

    Thank you for reaching out to us.

    We use the latest version of Elementor and UAE plugin – https://prnt.sc/sSYJLnx2WQiW

    Hope the update will be released soon.

    Regards,

    Plugin Support Avi K

    (@bsfavinash)

    Thank you, @nasatheme

    My team has been unable to replicate the issue, even with the same version you provided.

    Could you please share the steps to reproduce the scenario? A screen recording of the problem would also help us identify the issue.

    Alternatively, you can reach out to our official support centre for a quicker resolution. If you open a ticket there, you can mark this ticket as resolved.

    We look forward to your response.

    Best regards,
    Avi

    Thread Starter NasaTheme

    (@nasatheme)

    Hello,

    Thank you for reaching out to us.

    Step 1: I built a “Footer” by plugin and use shortcode as footer site – https://prnt.sc/Z6JAXGGVIzKU

    Step 2: do shortcode to Footer – https://prnt.sc/CAhl3PzVYhbx

    Step 3: Access site without logging in and you can see this issue in Footer place.

    Hope you guys can reproduce this. Remember to enable Debug site so you can see the warnings.

    editing the wp-config.php file and setting:

    define(‘WP_DEBUG’, false);

    define(‘WP_DEBUG_LOG’, true);

    define(‘WP_DEBUG_DISPLAY’, false);

    Regards

    Plugin Support Avi K

    (@bsfavinash)

    Hello @nasatheme,

    Thank you for the steps you provided; they helped my team replicate the issue and find a solution.

    The proposed solution is currently in testing. Once everything is functioning as expected, we will include it in future updates.

    If you’d like to expedite the process, I recommend opening a ticket on our support page, mentioning this WordPress ticket link. This will allow my team to prioritise your request and assist you with the solution used in the current development version.

    Have a great day,
    Avi

    Plugin Support Avi K

    (@bsfavinash)

    Hello @nasatheme

    We haven’t heard from you for a while. I just wanted to check if you were able to raise a ticket to contact our support experts?

    It’d help my team to work with you and see if this resolves for you.

    If you haven’t done so, I request you to please contact our support team, and we’ll get this resolved for you at the earliest.

    Wish you a good day! ??
    Avi

    Thread Starter NasaTheme

    (@nasatheme)

    Hello,

    I see the new update has been released, but it seems this issue is still not resolved after updating the plugin (v2.1.0).

    Note: Our current site does not use cache.

    Regards.

    Plugin Support Ankush Thakare

    (@iankusht)

    Hi @nasatheme,

    The fix for this issue has not been included in our latest version yet. While we have already resolved it in our development version, but this required thorough testing which is still in progress since it related the Custom Block feature.

    If this is urgent for you, we kindly request you to open a support ticket so we can share the development version with you as a temporary solution.

    Let us know how you’d like to proceed—we’re happy to help!

    Regards,
    Ankush

    Plugin Support Ankush Thakare

    (@iankusht)

    Hi?@nasatheme , thanks for your patience.

    We have fixed the issue in the latest version of UAE 2.2.0. So, please update the plugin to the latest version and let us know how it goes.

    Regards,
    Ankush ??

    Thread Starter NasaTheme

    (@nasatheme)

    Hello,

    Thank you for reaching out to us.

    This issue resolved!

    Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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