Username not allowed

  • Resolved gregnat

    (@gregnat)


    2 months, 1 week ago

    Please help when users are trying to pay with card via pay pal card or woocomerce plugin I keep getting this error “lazygee?username is not allowed!”

    Obviously ignore the username as I have tried with many different usernames the plugin just doesn’t like any username I have checked the “Use email address as account login (recommended)”

    Im guessing this is an issue with the update as have had to roll back the PayPal woo plugin.

    Thanks in advance greg

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hi @gregnat .

    Thank you for reaching out to us, we are here to help.

    We tried to replicate the issue on your site, seems like we could not produce the error that you were reporting. We probably require a bit more context on how to reproduce the issue here. If you could share screenshot of where the error occurred, it would also be quite self explanatory.

    Also, it will be helpful if you could share your current System Status Report. You can do this by navigating to WooCommerce > Status > Get system report > Copy for support. You can either attach it directly or provide it via our secure?PrivateBin.

    We look forward to hear from you.

    Best Regards,
    Jamie

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @gregnat

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.