• ResolvedPlugin Support Avi K

    (@bsfavinash)


    Better Together: Ultimate Addons and Header Footer Elementor

    We’ve made some exciting updates to the plugin you’ve trusted for years, formerly known as Elementor Header & Footer Builder, now rebranded as Ultimate Addons for Elementor.

    We understand this transition might raise questions, so we’re here to assure you that nothing has changed in the core functionality of the plugin. You can still create stunning headers and footers for your website, just as you always have.

    What’s New?

    • Improved Performance: Optimised for faster load times and smoother usability by adding a feature to disable unused widgets.
    • Modern Design: A refreshed interface that’s more intuitive and in line with today’s design standards.
    • Enhanced Features: Introducing new widgets—Post Info, Breadcrumbs, and Scroll to Top—to expand your creative possibilities.

    Why These Changes?

    These updates are designed to improve your experience, ensure compatibility with the latest WordPress trends, and keep the plugin as a reliable tool for years to come. We’ve taken care to ensure that all existing functionality works seamlessly, so there’s nothing to worry about!

    Know more about the changes

    We’ve prepared a detailed article that explains everything about these updates. Take a moment to read it here.

    We are always here to help you

    Here are some things you can do if you run into any issues:

    1. Clear your website cache.
    2. Clear your web browser’s local cache.
    3. Flush Your Permalinks:?Refer to this document

    If you have any concerns or questions, we’re just a click away. Reach out to our support page, and we’ll be delighted to assist you.

    Thank you for being part of this journey—we’re excited to continue helping you build amazing websites with Ultimate Addons for Elementor!

Viewing 3 replies - 1 through 3 (of 3 total)
  • last update broke all existing headers, the plugin was disabled and all widgets disappeared. Please fix asap

    Plugin Support Avi K

    (@bsfavinash)

    Hi @xenina,

    I’m really sorry to hear that you’re experiencing issues after the latest update. Please know that my team is actively investigating this situation for you, and I appreciate your patience while we work to resolve it.

    In the meantime, a potential workaround is to try clearing your browser cache or checking your setup on a different browser to see if that improves the situation. Alternatively, you may want to roll back to an older version and see if the headers return to their original design.

    We suspect that the issue might be specific to your setup. To help us understand better, it would be great if you could provide us with the debug log if the above suggestions do not work.

    We’re committed to fixing this as quickly as possible and will keep you updated on any progress. If you have any further questions or need assistance, please don’t hesitate to reach out.

    To help you get this sorted in priority, I request you to please?contact us via our help desk. My team is on standby to help you here.

    Thank you for your understanding!

    Best,
    Avi

    Plugin Support Avi K

    (@bsfavinash)

    Hi @xenina,

    I’m pleased to inform you that my team has identified a fix for the issue you experienced, and we have released a stable version. Please update to the latest version.

    If you continue to face any issues, please reach out to us on our support page, and we will prioritise looking into your concerns.

    Thank you,
    Avi

Viewing 3 replies - 1 through 3 (of 3 total)
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