Functionality Issue After Elementor Update to 3.26.0

  • Resolved toad78

    (@toad78)


    2 months, 2 weeks ago

    WordPress: 6.7.1
    PHP: 8.2.24
    Host: WPEngine
    The Plus Addons for Elementor: 6.1.2

    Geetings,
    There seems to be a functionality issue when using the Gravity Form Widget after Elementor is updated from 3.25.11 to 3.26.0 and when Elementor Pro is updated from 3.25.5 to 3.26.1.

    What happens is after the update, the forms cease to function when the user clicks the submit button on the form. Nothing happens, and there’s a script error in the Console after the “Submit” button is clicked.

    Rolling back to Elementor 3.25.11 and Pro to 3.25.5, the error doesn’t occur.

    Recommendations?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Divyang Chaudhary

    (@divyangposimyth)

    Hello @toad78
    This is Divyang from The Plus Addons team.

    Thank you for bringing this to our attention.

    I would like to inform you that this issue will be fixed in the next release of The Plus Addons.
    However, if you have any concerns or need further assistance, please let us know.

    Best Regards.

    Hello @toad78
    Thank you for your patience.

    I would like to inform you that the issue ‘Gravity Form Submit Button’ has been fixed in the latest v6.1.4 of The Plus Addons for Elementor. Please update the plugin and confirm the same.

    If you have any concerns, please let us know.

    Best Regards.

    Thread Starter toad78

    (@toad78)

    Thank you, but it’s a bit late. Because we were running ads to the sites that were affected by the broken button, we had to replace all of your plugin’s Widgets to make the forms functional. Something to think about in the future, I suppose.

    Hello @toad78
    We sincerely apologize for the delay and understand the inconvenience, especially with your ads running. The delay was due to our efforts in enhancing features fixing other issues as well.

    Your feedback is invaluable, and we’ll work to improve our processes to prevent such delays in the future.
    We are marking this ticket as resolved. If you have any queries in future, please create a new thread.

    Best Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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