Bug 13.4.0 ?: Feed not Updating

  • Resolved dontwonnatellyou

    (@dontwonnatellyou)


    3 months ago

    Hi, it seems that with the new version, the feed gets stuck cause :

    if the feed has to check many products, and pass many iterations to get the feed done, the feed starts from offset 0 again and again.

    More details : For the time being we have configured the plugin with a specific number of products for batch size. With the new version of the plugin, the feed never ends and remains stuck. Looking at the log file while no fatal error are being reported, i noticed that the offset in the next iteration remains 0
    {[offset] => 0} and doesn’t increase as it should.

    Restarting feed, deactivating & activating the plugin, didn’t do anything. When i rolled back to previous version the problem was fixed.

    Could you pls verify that this is a bug in 13.4.0?

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @dontwonnatellyou ,

    There shouldn’t be any issues with refreshing the feed with 13.4.0, I’m also unable to replicate this behavior.

    Try manually setting the batch size to 30, refresh the page and give it a couple minutes/hours(https://adtribes.io/knowledge-base/batch-size-configuration-product-feed/)

    I suggest trying to create a new feed/duplicate the feed and refresh. See if that works. Also, the latest versions uses the Woocommerce Action Scheduler to refresh feeds. Ensure that this function is working fine on your website.

Viewing 1 replies (of 1 total)
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