20 Orphaned Cron Events + Jetpack Optimization Review Needed

  • Resolved Devin104

    (@devin104)


    3 months, 1 week ago

    Yesterday, I enhanced my JetPack Support Subscription.

    In speaking with your online AI chat, it was suggested I contact you review my plugin compatibility and generally optimize my performance..

    This would include but not be limited to:? help optimizing Jetpack Boost and Imagify settings, RankMath, WP-Optimize, AMP,

    Could you kindly review theme and make any recommended changes?

    You have my consent to access my Dashboard.

    You may access my Dashboard anytime in the morning.

    I am in the Eastern Time Zone.

    I have just been referred here by the JetPack A.I. online chat support.

    I have been asked to tell you that I am experiencing issues with cron events that affect JetPack funcionality

    I understand that some of these technical aspects can be complex. You’re right – this would be a good case for a Happiness Engineer to investigate.

    I am experiencing late scheduled events; have installed WP Chron Control.

    Twenty events are showing potential problems.

    I need assistance in investigating my cron setup.

    You have my consent to enter my Dashboard to investigate this matter.

    Thank you
    **Additional Information for Happiness Engineers:**

    I'd like to provide more specific details about my setup and issues:

    **Current Setup:**

    - Jetpack Business Plan

    - Active Jetpack Products: Boost and Search

    - Site Optimization Plugins:

    ? - Jetpack Boost

    ? - Imagify

    ? - RankMath

    ? - WP-Optimize

    ? - AMP

    **Specific Cron Issues Found:**

    - Using WP Crontrol, identified 20 cron events showing "None" with exclamation points

    - These appear to be orphaned/unattached events

    - No events are showing as running late in the "Next Run" column

    - This is causing a notice in the WordPress Site Health tool

    **Priority Concerns:**

    1. Investigation and cleanup of problematic cron events

    2. Review of plugin compatibility between all optimization tools

    3. Optimization recommendations for Jetpack Boost settings

    4. General performance optimization review

    I'm in the Eastern Time Zone and can provide dashboard access during morning hours for investigation.

    Looking forward to your guidance on these issues, particularly the cron events that may be affecting Jetpack functionality.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @devin104,

    You own a Business plan for a site hosted on WordPress.com, so you need to contact our dedicated team to address the problems you reported here.

    We will need to access to sensitive data as well, and the public forum isn’t a good place for that.

    Please reach out to our team from this link, and ask the Virtual Assistant to speak with a Happiness Engineer. Thanks!

    Thread Starter Devin104

    (@devin104)

    I only came here at the suggestion of the JetPack Virtual Assisted and posted what I was told to post.

    Apparently the JetPack Virtual assistant is clearly not ready for Prime Time and only achieved in making the JetPack, www.remarpro.com experience maddeningly frustrating.

    I will reach out to the link provided above but I am not optimistic regarding the upcoming experience.

    Thank you

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @devin104,

    I hear where your frustration comes from, we totally understand it! Thanks for sharing this feedback, which can help us improve our Virtual Assistant feature.

    if you haven’t already submitted the message, please mention this thread as well, so we can fatser connect the dots also re: the Virtual Assistant hiccup. Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)
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